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8095
April 17th, 2005 01:00
modem on hold.....UGH
ok, here is the deal, i have a dimension 2400, i have a v.92 modem with the latest software installed...i click on modem on hold and it say modem is not supported, my isp does allow modem on hold and i also have call waiting ........any suggestions
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hrova
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2.2K Posts
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April 17th, 2005 02:00
What modem is it? What software is it? If you have a 2400, it is very possible you have a BCM modem... The earlier BCM's required separate MOH software, but a driver update (one was actually placed on Microsoft's Update site) integrated the driver and MOH features.
IF it's a BCM Modem, try this... go to Control Panel, modem properties, and look for a Modem on Hold tab. If it's there, check the Enable Modem on Hold box... See if that works....
daylelynn
2 Posts
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April 17th, 2005 03:00
it is a bcm modem, the driver i downloaded today was v.92/data/fax/voice version 3.5.25
i got the driver from this link
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=r66674&fileid=86563
hrova
2 Intern
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2.2K Posts
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April 18th, 2005 02:00
I got MOH to work with 2 BCM's before I switched to cable internet. Try what I said in the previous post - should work.
Make sure to remove or disable other MOH software so there is no conflict.