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October 9th, 2003 19:00

need help with BCM v.92 56k modem

hi, i have windows XP pro on my lap top, and i cant connect to internet using me dell inspiron 5100, it keeps giving , " there is no modem configured. please configure a modem and restart registration process. well i thought i may have had bad drivers but the modem is installed properly, and no !!!! <--these next to it so it should be working. well i updated the drivers with file R58028 still no luck it removes the modem then reinstalls and i get same error... what am i doin wrong this should be working

3.1K Posts

October 9th, 2003 19:00

GODLIKE,

Thank you for using the Dell Community Forum.

Try using the generic drivers available at this site.

5 Posts

October 9th, 2003 20:00

bcm94154m

ao3-0027jp

5 Posts

October 9th, 2003 20:00

ok i've downloaded 4 drivers soo far, r55855, r57260, r58028 and a generic one, no luck yet, maybe you can find me the right one please,

7.3K Posts

October 9th, 2003 20:00

I take it you loaded XP Pro from a clean install.  Then got the modem driver from the Dell cd, and tried updating from the website?  If so, you could be using the wrong brand modem driver - look here for the communication drivers offered, there are three.  I would look at the modem and find a manuf. name on it:

5 Posts

October 9th, 2003 22:00

stupid aol got the modem to work but no other program could do it, problem is aol aint my isp, my isp is att, still getting same error no modem configured, sounds like this modem is a piece of junk, cuz everyone having probs with it

7.3K Posts

October 10th, 2003 02:00

Did you look at the modem physically to verify the brand?  Also, AOL replaces the Windows dialer with their own special one and it won't work with other ISPs.  Curse AOL not the modem.

5 Posts

October 10th, 2003 03:00

yeh its the right modem i looked at the modem itself part # bcm94154m

3.1K Posts

October 10th, 2003 14:00

GODLIKE,

What happens if you use the driver from your Drivers CD?  What about when you use the driver available on the Downloads tab?

7.3K Posts

October 13th, 2003 03:00

Also, AOL replaces the Windows dialer with their own special one and it won't work with other ISPs.

Message Edited by johnallg on 10-13-2003 12:34 AM

13 Posts

February 1st, 2004 19:00

Looking for Windows-98 drivers for this modem (as shipped with new Inspiron 600m laptop).  Technically, this modem has the part number BCM94154M but it's a Broadcom chip but the number doesn't match anything I can find on the web (like 4211 and 4213).  There is some indication that this is an AMR (Audio Modem Riser?) made by Intel (or that the driver is available from intel - ICH4 (AC'97 Modem)?  Anyone know of a link to that software?

 

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