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November 28th, 2014 11:00

Email for Dell

Is there a way of emailing Dell?

My laptop, which is out of wauranty seens to have a dodgy hard drive and does not get far booting.

I want to download the Vista that came with it but cannot as it seens necessary to download to the machine itself - which is not working. I have gone round in many circles but have got no further than here:(

What happened to Dell_Registration_Transfer@dell.com which should have my details - email to that address bounce:(

thanks

Alfred

10 Elder

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46K Posts

November 28th, 2014 13:00

Alfred Vella

As you do not have a Dell Warranty in effect, Dell may not respond to your eMail, you should contact Dell's Expired Warranties @ 1.800.288.4410, Dell usually charges a fee for this service.

http://www.dell.com/learn/us/en/19/services/out-of-warranty?c=us&l=en&s=dhs&cs=19

http://www.dell.com/support/incidents/us/en/19/Email/Emailtagentry

Bev.

9 Legend

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16K Posts

November 28th, 2014 15:00

Follow my A Clean Install of Windows Vista which will instruct you in downloading Windows Vista from Digital River, creating a ISO and a bootable USB. It will instruct you in installation, including apply Windows Vistas updates offline, installation of system drivers, applying Dell OEM slp activation and making a new recovery partition from your clean install:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/

November 28th, 2014 13:00

Bev,

Thanks for the reply.

The web links above (which I have already tried) just lead me round in circles but Ill try the phone.

One might hope that they do not ignore emails - if they want repeat business - I have a few Dells but not in waranty.

I paid for the Vista so hope that it is not too much to download it again - so I can use it on the same machine with a new HDD.

thanks

Alfred

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