Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

14086

December 8th, 2015 10:00

Settings - E-Mail

When I deactivate "sending messages" under "messages" and click on "save", I get a confirmation. However getting messages from my group continues. I log in and look under settings, but "sending messages" is not deactivated any more.

Additionally under "E-Mail-Digests" I cannot choose "send no digest".

I don't want any emails from my group "support assist" any more. How can I succeed in stopping it?

9 Legend

 • 

30.3K Posts

December 8th, 2015 11:00

Karl234,

In settings you usually can get all emails or nothing.

Settings, email, email configuration, uncheck the boxes there.

If you just want to stop the emails from Support Assist, go to the forum. You have to be in the forums section.

In the right column, you'll see options.

Forum notifications off/on. Make sure it's off for the forum.

If the notification is just for a thread, go to the thread, click view online from the email. You'll see...

If you click on the email subscribe/unsubscribe that will stop the emails for that thread. (It might say mute thread)

Rick

No Events found!

Top