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November 9th, 2010 09:00

Slow boot: Lingering in the BIOS (Alienware Aurora)

I have a new Alienware Aurora, i7, 6GB memory running W7 64 bit. The monitor is also a Dell (22 inch SP2208WFP Wide Flat Panel monitor with Webcam and Mic), but was part of a previous XPS system. All were deemed by Dell as W7 64 bit ready. (And there were no issues when it was part of my XPS, Win XP SP3 system.)  BIOS: Alienware, Network:MBA v11.0.14 Slot 0400, Ver: A09,  Motherboard: Alienware, 04VWF2, S/N: CN697020920181, Ver. A02

The monitor also serves as a USB hub, connected to the computer via a cable. One USB device is connected to this monitor hub, a printer which is usually off-line at boot time. Sometimes I insert a flash drive in this hub. Neither's presence affects the symptoms below.

Each time I boot, if I leave the USB computer to monitor cable connected, my computer hangs at the BIOS for well over a minute during boot.  If I disconnect it, the BIOS appears for only 20 or 25 seconds (still too long, though).

1. Dell has uninstalled and installed the latest drivers. No effect.

2. We’ve replaced the computer-to-monitor USB cable. No effect.

3. I’ve unplugged & tested all USB devices; only the computer-to-monitor one affects the boot time.

Other Information: Monitor Webcam (SP2208WFP) #2 Device Kind Camera/scanner Device Name Monitor Webcam (SP2208WFP) #2 Vendor OmniVision Comment Monitor Webcam (SP2208WFP) #2 Location 0000.001a.0007.003.001.000.000.000.000

How do I eliminate this extra boot time at the BIOS when my monitor USB cable is connected?

10 Elder

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46K Posts

November 9th, 2010 12:00

WSC33 

The best forum to post this in, is the Alienware Owners Club HERE.

Bev.

10 Elder

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46K Posts

November 9th, 2010 16:00

WSC33

On the 'Alienware Club' page, try clicking the ' Join Group', then 'Forum', followed by 'New Post' to post a new message.

Bev.

1 Rookie

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26 Posts

November 9th, 2010 16:00

When I try to post there, I get a message that says, "There are not any applications that you can create content for in this group."  I followed links until I got here. Very confusing, I agree.  So, please post the exact link where I can post this.  Thx.

1 Rookie

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26 Posts

November 10th, 2010 08:00

Done.  You can remove it from here.  Sorry for the confusion.

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