Sounds like you have an older version of Dell's Roxio software. Try the hotfix in the link below - it says Update Manager, but it's basically the same problem:
If that doesn't work: try to remove Sonic Update Manager and/or Sonic Activation module from Add/Remove. If they won't remove, or still pop up, try this to clean up the remnants - note that with Windows Installer Cleanup you should ONLY remove the Sonic entries you don't want. Don't select anything else.
Alexandra_P
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February 20th, 2010 10:00
Sounds like you have an older version of Dell's Roxio software. Try the hotfix in the link below - it says Update Manager, but it's basically the same problem:
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen
If that doesn't work: try to remove Sonic Update Manager and/or Sonic Activation module from Add/Remove. If they won't remove, or still pop up, try this to clean up the remnants - note that with Windows Installer Cleanup you should ONLY remove the Sonic entries you don't want. Don't select anything else.
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=2108C96ECBF7ACFFE0401E0A55175126&doclang=en&cs=