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February 19th, 2010 09:00

Sonic Activation Module

I am trying to copy some music onto a cd but this sonic activation module keeps coming up and then after going Ctrl Alt Del the disc won;t copy any help appreciated

2.6K Posts

February 20th, 2010 10:00

Sounds like you have an older version of Dell's Roxio software.    Try the hotfix in the link below - it says Update Manager, but it's basically the same problem:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen

If that doesn't work:   try to remove Sonic Update Manager and/or Sonic Activation module from Add/Remove.    If they won't remove, or still pop up, try this to clean up the remnants - note that with Windows Installer Cleanup you should ONLY remove the Sonic entries you don't want.   Don't select anything else.

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=2108C96ECBF7ACFFE0401E0A55175126&doclang=en&cs=

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