I have a problem using the forum tool to go back to the "Previous" page. In fact, I can't -- at all. I have to go the list in my account and click on a post that is on the page I wish to view.

Unfortunately, I wouldn't hold my breath seeing a fix to any of these problems. You'll find at least one thread where Community members pointed out a problem and 6, 7, or more months later the problem still hadn't been fixed. In fact, it may not be fixed right now.

Funny how that seems to mirror the frequent complaints I'm reading about poor customer service, delays in shipping orders, etc.

Anyway, a computer manufacturer that can't seem to keep their Community website running properly sure doesn't show a good face to the world, does it?

Hi 123h.

Thank you for answering my post. In my case, I usually sign in then click "Forums" and start reading the title posts. If some post catch my attention, I go in and read it then when I am done, I click my browser arrow to go back to "Forums", but nothing happens. The two blue round arrows just go whiteish. I have to go to the top left side of the page and click "Forums" to go back to the list. Now imagine it. if I have read six pages of twenty or so posts, and have to go back to page one because my back arrow does not work. It is a pain in the neck to browse all two or three pages again to get where I was at. May be in the USA or EU where broadband is 4 or 6 Mb/s is no brainer, but here where the DSL speed is an average of 750 Kb/s is a pain in the neck. If I am in "Forums" (or any of the sections) reading the titles I can use the numbered pages to go back and for but not my back arrow. Now like I said before these only happens if I am signed in.

I am fortunate not to have had any troubles regarding support when I have needed it. Because I am in South America, our support is from Panama or Colombia or Mexico and they have always delivered good attention. I believe this is a Forum bug with my profile that can be fixed or not. I just hope that a moderator may read it and look for an answer, if not, well that is Karma, but hope is the last thing men (women) can lose.

Thank you and good luck too with your malfunction. I hope you find a solution.

Hernan, I am suspecting that your problem might not be a problem with the forum software. It could be, but If it is your browser back button that is not functioning then there is some sort of interface configuration problem. The fact that it only happens when you are logged on, not when you are viewing the forum as a guest, doesn't necessarily point a finger at the forum configuration, either. 

As for troubelshooting the problem at your end, the first question would be whether you had this problem when you were using IE7?

You don't by any chance have the same problem with any other site, do you? I haven't a clue where this software for this forum was developed, but you could start by hitting a phpBB/VB/ASP type site and see if you have the same trouble.

Then hit a site that was custom built, as I assume this site was, and see if you have the problem. It's a lot of running around on the Net, but if it's something in IE8 or in the configuration you have set up on your unit you might want to figure it out.

You might also get somebody else showing up that can confirm they are having the same problem and that would help.

The problem I outlined above is related to a thread here on the forum that breaks down into pages and I'm using the forum tool "Previous page". That's definitely forum software.

I don't have any problems with my back button here with any of the units I use at this work station -- Dell, Gateway, or Toshiba. And I don't have IE8 on any of them. Don't want that. Can't really say I like IE8. Each Microsoft browser upgrade seems a bit more invasive, but that discussion is not for here and is pointless, anyway.

Hi 1234h.

I have always used IE8 with no problems. This started back in August, and I reinstalled IE8 late October. Yesterday afternoon was behaving better. Today is back to its old self. I do post and read in Avast, HP, Logitech, and Comodo Forums to mention a few, without any problems what so ever. I was browsing DELL forums with FireFox early today and did not have any trouble with its back arrow. So it could be IE8 and this Forum specifically :emotion-12: since I do not see this behaviour in any of the other forums I participate :emotion-18:

No body else has reported a similar behaviour, so it might be just my PC and IE8:emotion-40:

BTW my "Previous" and "Next page" work like they are suppose to.

Thank you again for your input 1234h. I will be waiting for some one else to report similar malfunction or even a solution to this conundrum.

Hi Hernan

I am having the same problem - I am losing my back button when I am signed in and not when I am not. I have been looking at this forum for quite a while but only set up an id in the last couple of weeks, but I noticed this problem almost immediately. I am on IE6 and XP Professional. I have noticed a similar problem on one other website - www.dublinbus.ie when I am looking up bus timetables.

Unfortunately I am on a work PC so there is very little I can do in the way of troubleshooting, as I am not allowed to change internet settings or install software.

Susan

Had the same problem crop up after becoming a member and using these forums.  My guess is there is something about the forum and IE8 not playing nice with each other.  OTOH, it could not be related at all.  Either way, I did a lot of research on back/forward buttons not working and came up with this fix, which worked for me.  Tools/Internet Options/Advanced/Reset.  After resetting IE8, everything is back to normal and has been working fine for the past couple of days. 

Hi Susan and Xav8tor.

Susan, IE6 :emotion-42: Interesting. That means, it does not happen just with IE8. Since you are in a company PC, you may not have administrator rights to try Xav8tor solution :emotion-4: It sucks. Thank you for your info, and welcome to DELL Forums. You will find real capable members willing to help you anytime. Good luck.

Xav8tor, thank you for your info. When you reset IE8, was it open and in the Forums? Or just went to IE8 Properties > Advance Option > Reset? It does state that only use this option if IE is inoperative. Did you lose any add ons or have to reinstall any Microsoft Updates for IE? Thank you again. 

Hi Xav8tor.

Thank you for your research. I do not know if I will do the IE reset. It malfunctions only in this Forum. For the rest, my IE8 works great. I will lose too many sets and no warranties it will fix my problem. Like I said in a post above, I reinstalled IE8 back in October and it did not fix my problem. Anyhow if I have to browse the forums, I will just do it unsigned if I have to post I would have to log in. OTOH I could use Fire Fox. Will see. I will have it in mind though. Thank you again.

I really didn't notice too many changes after the IE8 reset, aside from my having to change a few security and search settings.  Having my buttons back was worth the trouble.  I hate to admit it, but IE8 does have a couple of nifty features not in Firefox, like the page zoom clicking, vs. going into a menu or having to use a keyboard shortcut.  You're right though, Firefox solves a lot of IE problems.  Haven't tried Chrome yet.

By the way, when I first noticed the back button issue it was only here, but then other sites started doing the same thing too.  That is when I ended up doing the reset.