[SOLVED] OpenManage Nagios XI Warranty critical When not

Hi Laramy,

This is a known issue in OpenManage Plugin for Nagios XI. At present, the status shows up as critical if any one of the warranties associated with a ServiceTag has expired even when there are other valid warranties associated with that ServiceTag.

To fix this, please do the following:

1. Download the Dell EMC OpenManage Plug-in v2.1 for Nagios Core [link]
2. Extract the file Dell_EMC_OpenManage_Plugin_v2.1_Nagios_Core_A00.tar.gz into a temporary location
3. Go to Dell_OpenManage_Plugin/scripts in Extracted directory
4. Rename the dell_OMC_Nagios_Warranty_v_2_0.jar file to dell_OMC_NagiosXI_Warranty_v_1_0.jar
5. In your Nagios XI installation, please take a backup of the current “dell_OMC_NagiosXI_Warranty_v_1_0.jar” located in “/usr/local/nagios/libexec”
6. Replace the jar file with the file from Step 4 i.e. dell_OMC_NagiosXI_Warranty_v_1_0.jar 
7. Restart Nagios service

Please let us know whether this solves your issue.

Thanks,

Anupam