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September 1st, 2020 10:00

All services are in Warning state due to (null) values

Nagios Core 3.5.1

Plugin version 3.1

Four Servers: C6420, C6320, C4140, R840

All of the servers have valid iDRAC licenses and are in the support matrix

https://www.dell.com/support/manuals/ca/en/cabsdt1/openmanage-plugin-nagios-core/domcnagioscoreug3.1/support-matrix?guid=guid-1adae7e0-8668-4b8a-b740-20299795b495&lang=en-us

I connected to all of them via snmp v2 using this command:

python3 dellemc_nagios_discovery_service_utility.py --host x.x.x.x --prefProtocol 1 --snmp.version 2 --output.file /path/dell/config/objects/ --enableLog --all

It was successful and the config object file was created and looks great.

Total no of Hosts / IPs provided :1
Total no of Hosts / IPs processed successfully :1

# wc -l /path/dell/config/objects/file.cfg
155 /path/dell/config/objects/file.cfg

Yet every single check of every single service is yellow.

Dell EMC Server Amperage Probe Status - Warning - (null)

Dell EMC Server CPU Status - Warning - (null)

Dell EMC Server Power Supply Status - Warning - (null)

The nagios log shows the same details:

# tail /var/log/nagios3/nagios.log
[1598982043] SERVICE ALERT: servername;Dell EMC Server Overall Health Status;WARNING;SOFT;5;(null)
[1598982053] SERVICE ALERT: servername;Dell EMC Server Physical Disk Status;WARNING;SOFT;3;(null)
[1598982053] SERVICE ALERT: servername;Dell EMC Server Power Supply Status;WARNING;SOFT;3;(null)
[1598982053] SERVICE ALERT: servername;Dell EMC Server Temperature Probe Status;WARNING;SOFT;3;(null)
[1598982053] SERVICE ALERT: servername;Dell EMC Server Virtual Disk Status;WARNING;SOFT;3;(null)
[1598982053] SERVICE ALERT: servername;Dell EMC Server Voltage Probe Status;WARNING;SOFT;3;(null)
[1598982053] SERVICE ALERT: servername;Dell EMC Server Warranty Information;WARNING;SOFT;2;(null)

Thoughts?

10 Posts

September 1st, 2020 13:00

Figured it out - python3 has omsdk, but not python, so i replaced all instances of python with python3 in the templates and dell_commands files.

Next issue: for some of the servers, it isn't working.

Error:SNMP: No response from remote host x.x.x.x

The iDRAC is licensed fine, it has snmp enabled and I can call the dellemc_device_check.py script directly and it works great. However, when run by nagios, it doesn't work.

June 30th, 2022 11:00

it´s a timeout, change it to 30 like this in the commands

--snmp.timeout=30

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