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74 Posts

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January 8th, 2019 08:00

Plugin reporting incorrect and incomplete results

I run

 

python dellemc_device_check.py --host=10.1.1.28 --devicetype=iDRAC --logPath=/usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/log --protocol=2 --http.user=myuser --http.password=mypass --http.port=443 --http.timeout=90 --http.retries=1 --componentname=Subsystem --nagios.type=1

 

And it returns:

Overall System = Warning
Voltage = OK
Storage = OK
Power Supply = OK
Amperage = OK
Fan = OK
Intrusion = OK
Memory = OK
Battery = OK
CPU = OK
Temperature = OK

 

If I actually enter the iDRAC thru HTTP GUI, I see that one of the RAM modules is presenting a error, so the RAM is NOT OK and it should return a error.

 

Why is this happening?

R630

 

 

January 11th, 2019 05:00

Hi,

Thanks for trying out Dell EMC OpenManage Plug-in.

We checked the same in our lab. Issue is not observed. Health status of RAM is shown properly.

Can you please share iDRAC console screen shot (RAM Health status shown as NOT OK). Also share iDRAC firmware version details.

Thanks & Regards,

Rajshekar P

74 Posts

January 16th, 2019 08:00

Sure:

 

As you can see, the reporting system says the status is critical and reports the memory as OK but the iDRAC says there is a issue with a module

74 Posts

January 19th, 2019 00:00

Do you need any other information?

January 21st, 2019 01:00

Hi,

Can you please share iDRAC firmware details.

Thanks & Regards,

Rajshekar P

74 Posts

January 22nd, 2019 06:00

BIOS 2.8.0
Firmware 2.61.60.60
Lifecycle Controller Firmware 2.61.60.60

74 Posts

January 23rd, 2019 02:00

Thats the information you requested, correct?

January 24th, 2019 05:00

Hi,

Thanks for providing required details. We will get back to you soon.

 

Thanks & Regards,

Rajshekar P

74 Posts

January 28th, 2019 05:00

Thank you

74 Posts

February 4th, 2019 05:00

Still waiting for a response.

February 12th, 2019 02:00

Hi,

Apologies for delayed response.

Can you please share output for below commands:

WSMAN Command:

winrm e http://schemas.dell.com/wbem/wscim/1/cim-schema/2/root/dell/DCIM_SystemView -u:root -p:calvin -r:https://iDRACIP:443 -SkipCNcheck -SkipCAcheck -skiprevocationcheck -encoding:utf-8 -a:basic

winrm e http://schemas.dell.com/wbem/wscim/1/cim-schema/2/root/dell/DCIM_MemoryView -u:root -p:calvin -r:https://iDRACIP:443 -SkipCNcheck -SkipCAcheck -skiprevocationcheck -encoding:utf-8 -a:basic

SNMP Command:
snmpwalk -c public -v 2c iDRACIP ".1.3.6.1.4.1.674.10892.5.2.1"

snmpwalk -c public -v 2c iDRACIP "1.3.6.1.4.1.674.10892.5.4.200.10.1.27"

snmpwalk -c public -v 2c iDRACIP "1.3.6.1.4.1.674.10892.5.4.1100.50.1.5"

 

Thansk & Regards,

Rajshekar P

 

74 Posts

February 19th, 2019 03:00

Tried the first two and got the following error:

 

HTTP Error (12152)

 

Number of error -2147023901 0x800703E3

74 Posts

February 25th, 2019 03:00

Why is this message showing?

February 25th, 2019 05:00

Hi,

Replace with actual IP of the server and then try running the command. Find below example command.

winrm e http://schemas.dell.com/wbem/wscim/1/cim-schema/2/root/dell/DCIM_SystemView -u:root -p:calvin -r:https://192.168.0.1:443 -SkipCNcheck -SkipCAcheck -skiprevocationcheck -encoding:utf-8 -a:basic

Thanks & Regards,

Rajshekar P

74 Posts

February 28th, 2019 06:00


@Dell-Rajashekar  ha escrito:

Hi,

Replace with actual IP of the server and then try running the command. Find below example command.

winrm e http://schemas.dell.com/wbem/wscim/1/cim-schema/2/root/dell/DCIM_SystemView -u:root -p:calvin -r:https://192.168.0.1:443 -SkipCNcheck -SkipCAcheck -skiprevocationcheck -encoding:utf-8 -a:basic

Thanks & Regards,

Rajshekar P


Yes, I replaced it with the iDRAC IP address and got that result. I also introdcued the correct crdenticred

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