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November 27th, 2021 05:00

3010 RAM Slot Dead

So about a year ago I made a post asking for help as I had a 2-3 flash on my Dell Optiplex 3010 when I upgraded the RAM.

I found that 1 of my RAM slots had died and it didn't make sense to me. I bought a new i5-4590 and replacement board for cheap and all was good. Today I made a small CPU upgrade to a i7-4770 and now I have the same issue RAM Slot 1 when a RAM is in it gives me a 2-3 flash. Any idea how to fix??

As I don't want to have to buy yet another motherboard

 

7 Technologist

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12.1K Posts

November 27th, 2021 05:00

Have you tried reinstalling the old CPU to see if the RAM problem disappears? My point is that the only way that slot could go bad by a simple CPU upgrade is if the CPU has a bad memory controller, which would give that exact symptom. Now is it possibly a bad MB, sure but that would be quite a coincidence. The old adage is it is never the CPU until it is. I have seen bad memory controllers in CPUs before.

Does the i7 work with only 1 RAM module? Point being that the i7 may not be compatible with the MB.

7 Technologist

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10.4K Posts

November 28th, 2021 07:00

If you accidentally bent a cpu socket pin during cpu swap, that can render one or more DIMM slot not working.

You can carefully remove the newly swapped i7 and take a very close look at socket pin.  Even a tiny bit focal irregularity can suggest a socket pin is bent.

I have a board that has this issue due to bent socket pin (I got the board as is) , and I heard from some one with more experience than I had similar issue on his board.  one or two DIMM slots dead.

59 Posts

January 29th, 2022 23:00

  • I agree with the other posts, but I have one thing to add. If putting the old cpu back in solves the problem, you might need a bios update. I’ve read on several sites that bios updates are sometimes required to do cpu upgrades. I know I had to do it on my son’s old Dell because I was upgrading from a 32 bit cpu to a 64 bit cpu.

6 Professor

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7.4K Posts

January 30th, 2022 17:00

Optiplex 3010 Tech Guide 

Top listed CPU for the 3010 is I5-3450.  3010 is limited to 3rd gen CPU, not 4th.  There are users in userbenchmark using the I7-3770.

Capture+_2022-01-30-19-16-16.png

 

6 Professor

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7.4K Posts

January 30th, 2022 17:00

"I bought a new i5-4590 and replacement board for cheap and all was good. Today I made a small CPU upgrade to a i7-4770"

Also considering the possibility we're talking about a 3020 and not a 3010.

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