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J

1 Rookie

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107 Posts

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April 28th, 2019 16:00

9010, video still slow after graphics card upgrade

Recently I installed an AMD Radeon HD 6570(1 gb) card in my Optiplex 9010 i7-3770.  I was hoping it would improve a video problem that I was noticing while watching videos of English soccer games...in the middle of the action the screen colors would go solarized(unnatural change of colors), partial white-out so I couldn't see what was going on, while the action continued.  It would resolve itself in 15-30+ seconds, but re-occurred often.  I assumed that this was the integrated graphics becoming overloaded, but the same problem is occurring with the replacement card.  I also notice that when scrolling down web pages, in my Firefox browser, sometimes the page content will disappear for a short time and then come back if I stop and wait for it.

Could there be a setting that is set incorrectly, not allowing the graphics to work at it's potential?  Is there a tool I could use to measure the speed of the graphics card to see if it's working properly?  Any suggestions about this troubleshooting this kind of problem...

John

 

 

9 Legend

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47K Posts

April 29th, 2019 04:00

All radeon HD series are Legacy now.  This means the latest drivers don't work and Drivers in general WILL NOT AUTO install.

https://www.amd.com/en/support/kb/faq/gpu-630

 

Known Issues

WHQL certified driver, the AMD Catalyst™ 15.7.1 driver will continue to be available for users running Windows® 10, Windows® 8.1, and Windows® 7.

https://www.amd.com/en/support

You must manually download the 15.7.1 WHQL DRIVER

Users running Windows® Vista and older Microsoft® operating systems can use the AMD Catalyst™ 13.12 driver.

There is a single BETA non WHQL driver.

 AMD Radeon Software Crimson Edition 16.2.1 for Non GCN Products Release Notes.

This driver is provided "as is" and will not be supported with further updates, upgrades or bug fixes.

 

Applicable Products:

  • AMD Radeon™ R5 235X, Radeon™ R5 235, Radeon R5™ 230, Radeon™​ R5 220 Series Graphics
  • AMD Radeon™ HD 8470, Radeon™ HD 8350, Radeon™​ HD 8000 (D/G variants) Series Graphics​
  • AMD Radeon™ HD 7000 – HD 7600 (including A/D/G/M variants) Series Graphics
  • AMD Radeon™ HD 6000 (including A/D/G/M variants) Series Graphics
  • AMD Radeon™ HD 5000 (including M variant) Series Graphics


Applicable Operating Systems:

  • Windows® 10 (32 & 64-bit versions)
  • Windows® 8.1 (32 & 64-bit versions)
  • Windows® 7 (32 & 64-bit versions)

 

 

1 Rookie

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107 Posts

April 30th, 2019 18:00

I'm using Catalyst 14.4 which I think is the latest one that will work with WinXP.  But the question is whether this Radeon HD 6570 card is good enough to handle graphics such as playing mkv files without any slowdowns or confused colors. Or the scrolling problem I mentioned?

9 Legend

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47K Posts

May 1st, 2019 08:00

The HD 6570 is good enough for Blueray playback and games.

Strange colors from ztreaming is an internet bandwidth issue and or you are using microsoft vga driver not ATI catalyst with CCC.

Also you have to add Back DirectX june 2010

https://www.microsoft.com/en-us/download/details.aspx?id=8109

You download and extract to a folder then run DXSETUP.EXE as adminstrator.

 DOTNET 2.0 3.5

CCC requires DOTNET 2.0 be installed.

 

https://www.microsoft.com/en-us/download/details.aspx?id=22

as well as Legacy Direct Play in the Add features to windows control panel menu.

Catalyst 14.4 is not supported for XP.  You should be using this driver.

Catalyst 12.x and higher in XP requires DOT NET 4.0

https://www.microsoft.com/en-us/download/details.aspx?id=17718

So the ATI driver and CCC are not installing or loading for your XP system.

 

http://downloads.dell.com/FOLDER00322265M/4/AMD_Video_8.922_XP_WHQL_A00_Setup_ZPE.exe

 

 

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