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Dimension 8300: All USB Ports Stopped Working
As per advice at Microsoft.com I disabled all USB controller ports in Device Manager, restarted the pc-BUT the New Hardware prompt didn’t appear.Anyway, I then enabled all USB controllers but neither of two USB flash drives were recognized. I entered the service tag number here at Dell support but can’t find the USB drivers, assuming they need to be downloaded and reinstalled. Yes, this pc runs ancient XP OS, but the pc runs perfectly and I only use it for backups. I do NOT want junk this pc. Please let me know where I can find those USB drivers.
Thank you
raffaella
33 Posts
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0
Posted April 16th, 2022 15:00
BINGO??? In Device Manager in my other Dimension 8300 there’s a folder called Storage Volumes > Generic Volume Properties. There it says Generic USB Storage Device. Then I clicked on Driver Details and it shows a location in C:\windows\system32. THEN when I looked for all of this in my other pc’s Device Manager none of it was there. Got corrupted? Can you or someone here give me the link to download that driver? OR can if I can find and copy the driver from that system 32 folder from my one pc onto a CD how and where do I paste it in my other pc? Or does that driver need to be installed via a downloaded exe file?