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April 12th, 2018 07:00

Optiplex 3040, DP not working

Just bought a brand new Dell Optiplex 3040 and with one dell 23inch monitor and 24 inch Samsung. Connected all the monitors on two different ports HDMI and DP on the pc and switched on the pc only one is working the HDMI one. What can i do so that all both monitors work?

8 Wizard

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17K Posts

May 10th, 2018 14:00

You have to "Extend" Windows Desktop to the 2nd one.

6 Professor

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8.2K Posts

May 14th, 2018 14:00

In the Control Panel - Display, you get to decide which monitors you want as #1 and #2. Both should show. (or) Right click on Desktop and selecting "Screen Resolution" also brings you to display settings. - Granted it's the same on your version of Windows.

Please click or tap "Accept as Solution" if this option(s) suits you best.

6 Professor

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8.2K Posts

May 17th, 2018 18:00

Also, for the best and timely service on your new or in warranty Dell products, please contact Dell Support direct: http://www.dell.com/support/home/us/en/04/?l=en

I'm a Dell user and not an employee. This forum is mainly user to user with occasional moderation or additional knowledge by a Dell employee or Rockstar.
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