Grantmitch1
1 Copper

Potential power supply failure

Morning all, I just wanted to run something by the Dell community. A colleagues Dell computer has failed. I had a look at it and am somewhat confused by it. The power button is blinking orange/amber, which suggests to me that there is a power problem. However, when I tested the power supply using the inbuilt system, the power seemed to be operating fine with the green light on the back showing throughout. Unfortunately I don't have another psu to plug in. I've tested the hard drive separately and that is completely fine, nothing wrong there.

 

Any thoughts? Is it a busted power supply or is something else going on?

 

The computer model: D03S

Reg Type: D03S002

Power supply model: ac240es-01

Dimensions: 25cm x 5cm x 8cm (these are approximates)

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3 Replies
speedstep
6 Thallium

Re: Potential power supply failure

The Green Light on the back just shows AC available.  It DOES NOT INDICATE that the power supply is OK.

Blinking Amber power button = Bad Power supply.

 


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Grantmitch1
1 Copper

Re: Potential power supply failure

I went through this procedure: https://www.youtube.com/watch?v=udGOe7LQJEI To confirm, if the green light shows throughout this procedure, but the orange light still displays on the power button, the power supply is essentially toast?
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speedstep
6 Thallium

Re: Potential power supply failure

Going thru a procedure does not fix things.

The power supply is toast.

There are no soft fixes for physically bad things.

The green light indicates AC is available period end.

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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