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46467
PowerCenter Issues
Hi,
I am trying out PowerCenter 3.0 and have setup a discovery for 1 subnet at this stage which has discovered around 50 devices including Servers, UPS', Chassis' and blades.
I am having an issue with some of the newer devices reporting power information via IPMI. The account is correct as it was discovered using the same account.
I get the following event every 10mins (this is the schedule I have set for monitoring):
Protocol Operation Failed: Unexpected protocol error(s) have occurred. Retry the operation, and contact Dell support if the problem persists.
When I look at the power utilisation graphs for the servers with this error it has no data.
The troublesome devices appear to be:
PowerEdge M915 and M710HD blades (M620 blades appear ok)
PowerEdge R810/R820 Servers (other servers - R720,R520, etc appear ok)
Has anyone experienced this before or have any suggestions?
Thanks,
Chris
DELL-Sonylal P
29 Posts
0
November 23rd, 2014 23:00
Hi Chris,
First, I apologize for the problems you are experiencing.
I would request you to create a support ticket with Dell. This will enable us to access the log file and find the exact root cause.
Regards
chris.cooke
2 Posts
0
November 24th, 2014 13:00
Ok thanks.
Andres_Noguez
9 Posts
0
January 14th, 2015 11:00
Im having the exact same problem with some blades, mainly M420 and M910...did you ever found a solution with dell support?