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Battery Replacement T610
Buongiorno dal log ricevo il seguente messaggio
2335 Storage Service Controller event log : Battery need replacement SOH Bad Controller 1 ( Perc 6/i Integrated )
come è possible procedere per una sostituzione ?
Grazie
Saluti
M. Benella
DELL-Chris H
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November 16th, 2015 06:00
Mbenella,
DELL-Chris H
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November 17th, 2015 08:00
A firmware update shouldn't endanger the data. Leaving the controller behind on firmware is inherently more of a risk to the data than to update. Now this is when you are only an update or so behind. If you are a half dozen updates behind, then I would suggest walking the updates up to current. If you let me know the current version I can let you know if it is possibly the cause, and provide links if needed.
mbenella
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November 17th, 2015 08:00
Hello Chris, Ok , i can try, I've only one concern. isn't update the firmare a potentially dangerous operation ? I mean is there a risk to loose my data ? because in this case I probably prefer the cost of the battery replacement that seems an "easier" task.
Massimo
mbenella
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November 17th, 2015 09:00
Hello Chris here they are
Massimo
DELL-Chris H
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November 17th, 2015 10:00
I am not able to see what you put in the posting, just showing as a dot.
mbenella
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November 18th, 2015 21:00
Sorry Chris
Here they are
Perc 6/i Integrated
Firmware Version 8.2.0-0013
Driver Version 4.05.01.64
Storport Driver Version 8.1.7601.18386
Massimo
DELL-Chris H
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November 19th, 2015 09:00
The latest firmware for the Perc 6/i is 6.3.3., can you verify the version it is at. The 8.2 you listed I believe is the driver version.
mbenella
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November 19th, 2015 21:00
Yes, sorry looking in the SErverManager Admin web page page remotely the numbers where very confused.
This is correct
Firmware/Driver Information for Controller PERC 6/i Integrated
Firmware Version;6.2.0-0013
Driver Version;4.05.01.64
Storport Driver Version;6.1.7601.18386
Massimo
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November 20th, 2015 10:00
Run the update I listed and see if that resolves the issue.