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January 22nd, 2014 08:00

Degraded RAID 1 Array:PowerEdge 2800

Hello to everyone. I hope someone can shed some light on this fairly unusual situation.

I have a PowerEdge 2800 which is due to be replaced before May this year, it's a great server and done a great job over the last 7 years.

Ok to the problem; Server Administrator was predicting a failure on 0:0

In the server we have:

0:0 Maxtor 36GB 15k 0:1 Fujitsu 73GB 15k 1:2 Something .. 1:3 Something ..

So, I popped 0:0 and the server was working fine with a degraded array, and after 15 seconds I inserted it back in to the PE2800. After approximately 45 minutes the RAID 1 array was rebuilt, but it still said predicted failure. So I thought I best order some new drives - I received them today; 2 x 146GB 15k Seagate Cheetahs.

Ok, so I popped 0:0 drive and inserted one of the 146GB cheetah's and the server crashed - would not boot at all, and was giving me an error saying the logical drive had failed.

So, in the PERC4i BIOS, I forced drive 0:1 online, and the server is now back up and running albeit with a degraded array.

So this is where I'm at, what choices do I have?

Insert the old drive with a predicted failure, leave it alone, or try the 146GB cheetah again. I don't really fancy doing any of them, but I will order another 73GB Fujitsu in the meantime.

What I want to know is why did the server crash after inserting the cheetah drive? I have swapped hot pluggable hard drives many-a-time in the past in many dell severs and never experienced anything like this.

Currently running degraded, so any replies would be massively appreciated.

Thanks a lot.

12 Posts

January 23rd, 2014 09:00

Ha ha ha, yes you're correct I did indeed refer to them as "something"...!

I presume to take a disk offline it's under PERC 4e/Di > Connector 0 (RAID) > Enclosure (Backplane) > Physical Disks > "Disk in question" > Drop down box > "Offline ...." ?

This is the option I'm looking for after my array has successfully rebuilt, right? :emotion-1:

I owe you a beer or two.. or three if this works :-)

 

7 Technologist

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16.3K Posts

January 23rd, 2014 11:00

" presume to take a disk offline it's under PERC 4e/Di > Connector 0 (RAID) > Enclosure (Backplane) > Physical Disks > "Disk in question" > Drop down box > "Offline ...." ?"

You got it :)  Although, taking the drive offline is the option you will be looking for first (after assigning the hot-spare), not "after [the] array has successfully rebuilt" ... after taking it offline, the spare will begin to rebuild, then you can remove and toss disk 0.

October 28th, 2014 12:00

where can I get  storport driver version 5.2.3790.4173

October 29th, 2014 07:00

PowerEdge 2800  PERC 4e/Di  running server 2003 x64 SP2

7 Technologist

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16.3K Posts

October 29th, 2014 07:00

You can only get it from Microsoft, but Dell has links to it on their Support site. If you want a link, we need all the info about your situation - server, controller, OS, etc.

7 Technologist

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16.3K Posts

October 29th, 2014 10:00

October 29th, 2014 10:00

thank you very much

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