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June 29th, 2015 12:00

Dell 12Gbps HBA firmware install

Hi All

we have just purchased some dell 12Gbps SAS HBA cards to install in a dell R730, when login on through the idrac and looking in system inventory we see them appear as - dell 9300-8e however no firmware version is displayed it simply shows zero's? we have installed VMWARE using the Dell customized ISO (ESX-I 6.0.0) 

my question how do we install the firmware for this HBA card? 

your help on this matter would be greatly appreciated

Thanks

Matt

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8.7K Posts

June 29th, 2015 17:00

Hi Matt,

System inventory may just be able to read the firmware version, not that there isn’t firmware installed. If you reboot and go into the lifecycle controller with F10 you can go to platform updates to see if there is a newer firmware available.

June 30th, 2015 04:00

Hi Josh

Thanks for your help with this

when i run the firmware update from the lifecycle controller it doesn't show any firmware version for the SAS HBA cards

the firmware inventory shows this?

thanks

Matt

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