Unsolved
2 Posts
0
1552
Dell PowerEdge R720 Seagate Firmware Update failure
OS: Windows Server 2008 R2 x64
The OSMA "Physical Disk Firmware Version Report for PERC H710 Mini" indicates the drives need a firmware update from 0008 to ES66:
Name/Firmware Version/Latest Available Firmware Version
0:1:0/0008/ES66
0:1:1/0008/ES66
0:1:3/0008/ES66
0:1:5/0008/ES66
0:1:7/0008/ES66
I attempted to download the Windows DUP from the following sites with the same failure "This Update Package is not compatible with your system configuration":
1. SAS-Drive_Firmware_0KC00_WN32_ES65_A06.exe from https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=0KC00&osCode=WS8R2&productCode=poweredge-r720
2. SAS-Drive_Firmware_52PY8_WN32_ES66_A07.exe from https://www.dell.com/support/home/gr/el/grbsdt1/drivers/driversdetails?driverid=52py8 (NOTE: This is for system OEMR R220)
3. SAS-Drive_Firmware_V38WK_WN32_ES68_A07.exe from https://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=V38WK&osCode=WS8R2&productCode=poweredge-r720
Can any one help identify the problem and how to resolve?
Thanks,
Paul
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
November 12th, 2018 07:00
Hi Paul,
You might have better luck with the Nautilus update utility: https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=TWD2H&osCode=WS8R2&productCode=poweredge-r720 which should contain the latest firmware for your drives. Let us know if you still see issues.
Thanks,