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Dell Poweredge R410 wont detect new HDD
Hello,
I have Dell R410 server, which one hdd failed. I bought a new one, but it is not recognized. In OMSA log there is some information:
2095 Fri Nov 11 09:23:27 2016 Storage Service Unexpected sense. SCSI sense data: Sense key: 2 Sense code: 4 Sense qualifier: 11: Physical Disk 0:0 Controller 0, Connector 0
2095 Fri Nov 11 09:23:27 2016 Storage Service Unexpected sense. SCSI sense data: Sense key: 2 Sense code: 4 Sense qualifier: 1: Physical Disk 0:0 Controller 0, Connector 0
2095 Fri Nov 11 09:23:27 2016 Storage Service Unexpected sense. SCSI sense data: Sense key: 2 Sense code: 4 Sense qualifier: 1: Physical Disk 0:0 Controller 0, Connector 0
I updated server firmware with latest bootable cd, but the results are still same.
My one disk that is workin, is with information:
| Vendor ID | DELL(tm) |
| Product ID | ST3600057SS |
| Serial No. | 6SL4D4PX |
| Part Number | CN0W347K7262226M01YZA02 |
| Negotiated Speed | 6.00 Gbps |
| Capable Speed | 6.00 Gbps |
| Sector Size | 512B |
| Manufacture Day | 07 |
| Manufacture Week | 26 |
| Manufacture Year | 2012 |
| SAS Address | 5000C50054A5E161 |
And the one that is not working is:
Part no: HDEAG00DAA51
DATE: 20160715
CFG CODE: TFS0
MODEL: AL13SXB60EN
Do I have a wrong disk or why is it not recognized?
Anonymous
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November 11th, 2016 07:00
Hello.
The hard drive in question looks like a non-Dell certified drive. It is not able to communicate with the Dell controller and thus unrecognized. Consider using Dell certified drives for smooth operations.
RaidoRin
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November 11th, 2016 07:00
Hello,
It should be dell drive. It is with dell logos and everything.
Anonymous
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November 11th, 2016 08:00
What is the Dell part number or product ID?
RaidoRin
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November 15th, 2016 06:00
Hello,
This is the HDD I was trying to add:
Anonymous
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November 15th, 2016 11:00
Based on then information provided, the drive is not compatible with R410 server. What is the specification of the original drive so that I may provide you with P/N of a compatible drive.
RaidoRin
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November 15th, 2016 22:00
My one disk that is workin, is with information:
Anonymous
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November 16th, 2016 08:00
Try this Dell P/N T873K for 600GB SAS 15K RPM hard drive just like one listed above.