nickolay
1 Nickel

Dell Poweredge R720 battery

Hello,

Our server administrator manager constantly shows warning on PERCH710 integrated controller battery with warning state for one of the new Dell R720 servers. It shows this warning about 3 weeks already. Does it mean that battery is dead and we should replace it?

Thanks

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5 Replies
Moderator
Moderator

Re: Dell Poweredge R720 battery

Good morning.  What is the exact error message from the controller log? Can you post that for review?  

Regards,

Geoff P
Dell | Social Outreach Services - Enterprise


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
(iOS, Android, Windows)

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nickolay
1 Nickel

Re: Dell Poweredge R720 battery

Hello,

Unfortunately I cannot find any battery related messages in the log provided by server administrator interface (except "charging" messages. Could you please give me some directions regarding where I can find this controller specific log you're talking about? Maybe I should install another Dell diagnostic utility?

Thanks,

Nikolay

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Moderator
Moderator

Re: Dell Poweredge R720 battery

Using OpenManage, you can extract the controller log and it will list all the details of the battery charging incidents.

Geoff P
Dell | Social Outreach Services - Enterprise


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
(iOS, Android, Windows)

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nickolay
1 Nickel

Re: Dell Poweredge R720 battery

OK, thank you for your directions, here is the battery log:

Battery on Controller PERC H710 Mini

Properties : Non-Critical

Name;Status;State;Predicted Capacity Status;Battery Tasks

Battery 0;Non-Critical;Charging;Ready;No Task Available

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KisrtyK
1 Copper

RE: Dell Poweredge R720 battery

We upgrading our servers with new batteries and the issue went away.

I am sure we used these :

Battery for Dell Poweragde

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