OMSA reports disk as 'Non-Critical'

Simon Weel,

What is the status for the drive, are they Online, Failed, Missing, etc? If they are both Online, but you are seeing the error, then the likely issue is that the server and controller are out of date. If it is foreign then the issue is due to the replacement drive having previous virtual disk configuration information present. In which case you would access the controller and clear the foreign configuration.

Let me know what you see.

What is the make/model of the drive?

The replacement disk was brand new. When I was making some screenshots of both OMSA and iDRAC, I noticed something weird. In OMSA, when I check System > Storage > PERC H710 Adapter tab health, it lists Connector 0 (RAID) with a yellow exclamation mark. Connector 1 is OK. Then when I check System > Storage > PERC H710 Adapter tab Information/Configuration, everything is ok? Green checkmarks only.

Below a copy of the OMSA screen System > Storage > PERC H710 Adapter > Connector 0 (RAID) > Enclosure (Backplane) > Physical disks listing both SAS drives. 

Below the OMSA screenshot, a copy of the iDRAC screen Overview > Physical Disks again listing both SAS drives.

OMSA screenshot:

ID 0:1:0
Status OK
Name Physical Disk 0:1:0
State Online
Power Status Spun Up
Bus Protocol SAS
Media HDD
Revision ES68
T10 PI Capable No
Certified Yes
Capacity 558.38GB
Used RAID Disk Space 558.38GB
Available RAID Disk Space 0.00GB
Hot Spare No
Vendor ID DELL(tm)
Product ID ST3600057SS
Serial No. 6SL6SB90
Part Number CN0W347K7262237L000GA03
Negotiated Speed 6.00 Gbps
Capable Speed 6.00 Gbps
Sector Size 512B
Manufacture Day 02
Manufacture Week 30
Manufacture Year 2013
SAS Address 5000C50068F94FD5

ID 0:1:1
Status Non-Critical
Name Physical Disk 0:1:1
State Online
Power Status Spun Up
Bus Protocol SAS
Media HDD
Revision 000B
T10 PI Capable No
Certified No
Capacity 558.38GB
Used RAID Disk Space 558.38GB
Available RAID Disk Space 0.00GB
Hot Spare No
Vendor ID SEAGATE
Product ID ST3600057SS
Serial No. 6SLAQG8Q
Part Number Not Available
Negotiated Speed 6.00 Gbps
Capable Speed 6.00 Gbps
Sector Size 512B
Manufacture Day Not Available
Manufacture Week Not Available
Manufacture Year Not Available
SAS Address 5000C5008FBCCD35

iDRAC screenshot:

Physical Disk 0:1:0
Status OK
Name Physical Disk 0:1:0
Device Description Disk 0 in Backplane 1 of RAID Controller in Slot 6
State Online
Operational State Not Applicable
Slot Number 0
Size 558.38 GB
Block Size 512 bytes
Security Status Not Capable
Bus Protocol SAS
Media Type HDD
Hot Spare No
Remaining Rated Write Endurance Not Applicable
Failure Predicted No
Power Status Spun Up
Progress Not Applicable
Used RAID Disk Space 558.38 GB
Available RAID Disk Space 0.00 GB
Negotiated Speed 6 Gbps
Capable Speed 6 Gbps
SAS Address 0x5000C50068F94FD5
Part Number CN0W347K7262237L000GA03
Manufacturer SEAGATE
Product ID ST3600057SS
Revision ES68
Serial Number 6SL6SB90
Manufactured Day 2
Manufactured Week 30
Manufactured Year 2013
Form factor 3.5 inch
T10 PI Capability Not Capable
Self Encrypting Drive Capability Not Capable
Controller PERC H710 Adapter (PCI Slot 6)
Enclosure BP12G+ 0:1

Physical Disk 0:1:1
Status OK
Name Physical Disk 0:1:1
Device Description Disk 1 in Backplane 1 of RAID Controller in Slot 6
State Online
Operational State Not Applicable
Slot Number 1
Size 558.38 GB
Block Size 512 bytes
Security Status Not Capable
Bus Protocol SAS
Media Type HDD
Hot Spare No
Remaining Rated Write Endurance Not Applicable
Failure Predicted No
Power Status Spun Up
Progress Not Applicable
Used RAID Disk Space 558.38 GB
Available RAID Disk Space 0.00 GB
Negotiated Speed 6 Gbps
Capable Speed 6 Gbps
SAS Address 0x5000C5008FBCCD35
Part Number
Manufacturer SEAGATE
Product ID ST3600057SS
Revision 000B
Serial Number
Manufactured Day 0
Manufactured Week 0
Manufactured Year 0
Form factor Information Not Available
T10 PI Capability Not Capable
Self Encrypting Drive Capability Not Capable
Controller PERC H710 Adapter (PCI Slot 6)
Enclosure BP12G+ 0:1

The issue looks to be informational is all. The drives you are replacing with, are they dell branded? As it shows that the NoN Critical drive is showing the drive isn't Certified, where the OK Status drive shows it is. Are the drives the same part number?

It's an original Seagate drive - not Dell-branded. That would explain the absence of the part number I guess.

I wonder what the difference is between the original brand and the rebranded one?

Simon

Firmware. There are dozens of settings on enterprise RAID controllers. Dell-branded (certified) drives have firmware on them with the drive settings to match what the RAID controller is expecting.

I have eight (8) HGST (Hitachi) drives, model number HUS156060VLS600 and they have a NETAPP firmware. These drives are also produced as DELL branded with different firmware. Do you know how could I change the existing firmware with the correct one, so they will not be marked as "Spun Up" in the status, under OpenManage?