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8572
July 11th, 2012 06:00
Problem with drives suddenly not showing up in UBCD4Win - both RAID and USB after hitting alternately F7 and F9
I have a PowerEdge 2800 that has a PERC/4e raid controller and a 1 TB USB backup drive plugged into the system. The system is running Win2K3 SBS, but after a restore after a failure, it's in a reboot loop. I was previously able to access both the C:\ drive and the external USB drive prior to the restore.
When searching for a way to solve the reboot issue, I ran across a forum which had a post that the user had pressed F7 and F9 alternately, and the system booted. I did that, after which my array was no longer able to be booted from. I fixed it within the BIOS, so that the system would at least try to boot into Windows, but another setting must havechanged since I can no longer see the drives from within UBCD4Win. I don't see anything from within Computer Manager. Does anyone have any thoughts? Thanks
baskervi1
2 Posts
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July 11th, 2012 07:00
I thought I had edited this, but apparently the changes did not take. The system attempts to boot into windows, but I can't access the RAID array or USB drive from within UBCD4Win.
DELL-Geoff P
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July 11th, 2012 08:00
Good morning. You will need to enter the recovery console using the Windows 2003 CD and the Perc 4 drivers on a floppy to load at the F6 prompt so it can see the drives. Download from here: http://bit.ly/Nki029 and extract to a floppy disk.
Once in the recovery console, run a chkdsk /r command; you may have to run it a couple times. You may need to run the FIXBOOT command as well once its finished. Then restart the server normally once you have completed the process.. UBCD4WIN may not have the controller drivers so it can see the drives.
Regards,
theflash1932
9 Legend
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16.3K Posts
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July 11th, 2012 08:00
Sorry Geoff ... I guess this window had been open longer than I thought :)
theflash1932
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16.3K Posts
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July 11th, 2012 08:00
UBCD must support and have drivers for the PERC ... I'm not familiar with its abilities, so you will need to research that.
Need more information ... what kind of failure prompted you to restore from backup? What was the failure? Cause? How did you restore? What kind of backup? Have you disabled restart on error (F8 before Windows loads - like to enter Safe Mode)? Did you delete and recreate the RAID array? If you boot to CTRL-M, Configure, View/Add ... what do you see?