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T610 Perc H700 negotiated speed RAID 1
Replaced Virtual Disk with 2 Dell certified Seagate ST9500620NS SATA drives on T610 w/Perc H700 set up in RAID 1 for OS but for some reason OMSA reports one drive as negotiated & capable speed of 3.0 Gbps and the other drive at 6 Gbps. Firmware revision on the 3 Gbps drive is AA0E & AA63 for the 6 Gbps drive.
ID 0:0:0
Status OK
Name Physical Disk 0:0:0
State Online
Power Status Spun Up
Bus Protocol SATA
Media HDD
Revision AA63
T10 PI Capable No
Certified Yes
Capacity 465.25GB
Used RAID Disk Space 465.25GB
Available RAID Disk Space 0.00GB
Hot Spare No
Vendor ID DELL(tm)
Product ID ST9500620NS
Serial No. 9XF3K817
Part Number TH0609Y52123353H0654A0
Negotiated Speed 6.00 Gbps
Capable Speed 6.00 Gbps
Sector Size 512B
SAS Address 4433221107000000
Non-RAID HDD Disk Cache Policy Not Applicable
ID 0:0:1
Status OK
Name Physical Disk 0:0:1
State Online
Power Status Spun Up
Bus Protocol SATA
Media HDD
Revision AA0D
T10 PI Capable No
Certified Yes
Capacity 465.25GB
Used RAID Disk Space 465.25GB
Available RAID Disk Space 0.00GB
Hot Spare No
Vendor ID DELL(tm)
Product ID ST9500620NS
Serial No. 9XF449GC
Part Number TH000X3Y2123367601S6A0
Negotiated Speed 3.00 Gbps
Capable Speed 3.00 Gbps
Sector Size 512B
SAS Address 4433221106000000
Non-RAID HDD Disk Cache Policy
Would be grateful if anyone has any suggestions.
jrstech
7 Posts
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November 13th, 2017 13:00
I can try another slot but unfortunately I'm working remote for another week. PERC & firmware are up to date. If it resolves the issue would it indicate bad port on backplane? If not any other suggestions other than an issue with the drive?
DELL-Josh Cr
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November 13th, 2017 13:00
Hi,
Can you try the drive in a different slot? Is the PERC and drive firmware up to date?
DELL-Josh Cr
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November 13th, 2017 13:00
Right, either it is a slot issue or a drive issue.
jrstech
7 Posts
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November 14th, 2017 08:00
Yes, I noticed that as well, but the other volume on the server has three 1tb Dell/Seagates and they all have different part numbers and they were supplied by Dell. I think the part number possibly contains add'l info. I'll try moving the drive to a different port and report back.
Thanks
pcmeiners
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November 14th, 2017 08:00
Noticed 2 different part numbers, it may be the same model, does not mean the drives are exactly the same, or the firmware could be different.
jrstech
7 Posts
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November 18th, 2017 05:00
I moved the drive in question to an unused slot and negotiated speed still shows 3.0 Gbps then decided to get another identical drive to the one in question and same results, 3.0 Gbps no matter what slot I insert into. I'm starting to think this model drive (Dell 00X3Y Seagate Constellation.2 ST9500620NS 500GB) is not actually capable of 6.0 Gbps even though Seagate claims it to be.
Could there be different versions of this model drive? Possibly the Seagate version is 6.0 Gbps and the Dell certified version via their firmware limits it to 3.0 Gbps? If someone else is using the same type of drive and can confirm the same issue I'm dealing with I'll put this to bed!
pcmeiners
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November 18th, 2017 06:00
Have had exact same make/model of drives refusing to be recognized, refusing to become part of an array or other odd behavior; sometimes it the firmware, other times PCBs differ. Rare but it does happen. Aggravating /time consuming to say the least. Check for newer firmware, believe I saw an update 2/17/17.
jrstech
7 Posts
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November 19th, 2017 09:00
Checked and updated to firmware AA0E still both drives @ 3.0 Gbps. The other drive that is @ 6 Gbps is firmware AA63 but that firmware cannot install on the drives with AA0E firmware. So I guess same drive models with different pcb or firmware are 3 and others are 6. Very confusing. I will possibly look for another AA63 firmware drive.