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Updating HDD firmware with new drive
I have a PowerEdge T620 that had 1 of it's 2 RAID disks start to experience errors so I replaced it with another Seagate ST3300657SS drive. The new drive came online, rebuilt, and is working but is showing the yellow exclamation which I suspect is due to the firmware being out of date. The new disk shows hardware revision 0006 where-as the old drive was using ES66.
I installed the firmware update to ES66 again hoping that it would update the new disk but it did not. How can I correct this?
DELL-Joey C
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February 21st, 2020 00:00
Hi,
That can explain why you can have the exclamation mark on it. As the firmware is not recognizable, and may cause some conflict. You will not be able to flash Dell drive firmware if it's not Dell drive. Though, it doesn't mean you cannot use the drive, it just will tell you that, the system is detecting something "alien".
DELL-Joey C
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February 19th, 2020 01:00
Hi,
Is the drive from Dell? Or containing Dell PN#?
Would you be able to run SupportAssist log and upload it.
BDT000
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February 19th, 2020 07:00
No, it's not from Dell.