VRTX Shared PERC 8 and Multipath I/O

Mistamayor,

It sounds like the Shared Perc 8 Driver hasn't been loaded. If you look on page 26 on the deployment guide you linked, it is the step you do before configuring the multipathing. 

Let me know if you have loaded the driver.

@DELL-Chris H thanks for your feedback.

I am running Server 2016 

I did not find drivers for PERC 8  at Dell.com/drivers just firmware for Server 2016

However, Shared PERC 8 shows up in deivce manger and the installed for the PERC8 has driver version 6.805.3.0 while driver date is 3/15/2016

I would be glad if you could help.

Downloading one of the drivers for Server 2012R2 showed that the currently installed driver is newer than the update i was trying to install.

@DELL-Chris H thanks for the feedback

I did not find drivers for PERC 8  at Dell.com/drivers just firmware for Server 2016

However, Shared PERC 8 shows up in deivce manger and the installed for the PERC8 has driver version 6.805.3.0 while driver date is 3/15/2016

I would be glad if you could help.

Downloading one of the drivers for Server 2012R2 showed that the currently installed driver is newer than the update i was trying to install.

Hello,

I fixed :  

Keep the drivers that the Operating System (2016 or 2019) automatically detects in the Blades, and configure MPIO as Showed in the url https://www.dropbox.com/s/k18br0311gnop9b/vrtx.png?dl=0 

The drop box link doesn't work but I would really appreciate the missing piece here if someone knows. Everything seems to be installed correctly but still not able to add disks into share cluster storage.

Hi,

Did anyone fix this, As I got a VRTX a few weeks back and I am having the same issue.

Thanks

Andy

Hello, @Andrew-1234

Would you be able to tell us further in detail what you are going through? Also have you tried what @DELL-Chris H suggested? Could you tell us where you are stuck? You can also give us your service tag.
Respectfully,

Hello

Wow that was fast.

<Private data removed from public view. DELL-Admin>

I am stuck after enabling multipath as Dell shared perc8 is not listed under the discover multi-paths.

I have modified the registry as per the deployment guide and I can see the device listed in device management and I see the shared drive that I have created on the VRTX.  I just cannot see the shared perc8 listed in the multi path application.

I and going through your guide and that is the part I get stuck on.

I am going to redo one of the nodes from the start again (does this 5 times now; hoping this time it works)

Thanks

Andrew

May we ask you to deploy OS using LCC and make sure supported drivers are embedded in IDRAC.

https://www.dell.com/support/kbdoc/en-au/000130160/how-to-install-the-operating-system-on-a-dell-poweredge-server-os-deployment

https://www.dell.com/support/kbdoc/en-au/000160908/how-to-mount-and-unmount-the-driver-packs-via-idrac9

Hello

When i look for the drivers using the server tags; all i get is no drivers available.

which is weird as yesterday there was items listed.

Here is my versions i have.

<Private data removed from public view. DELL-Admin>
iDRAC      - 2.86.86.86
BIOS       - 2.19.0
CPLD       - 1.0.5

<Private data removed from public view. DELL-Admin>
iDRAC      - 2.86.86.86
BIOS       - 2.19.0
CPLD       - 1.0.5

Can you advise if there is any updates to the above and a location to download them

Thanks

Andy

@Andrew-1234​ Forgot to say I did install the first server by the LCC and the second as a normal install.

I will redo it again on server 1 following the LCC and the guide

Andy

I have reinstalled the server using the LCC and go through the guild and it is just the same; you dont get anything listed on the MPIO about a shared PERC

i have already tried windows server 2016 / 2022 and 2025

All are the same; it is not listed in MPIO

Hello,

This may take some more research.

Are you on one of the supported operating systems?
 

Supported operating systems Page 9

Microsoft Windows Server 2012 R2

Microsoft Windows Server 2012

Microsoft Windows Server 2008 R2

Configuring multipath support in Windows page 39

https://dl.dell.com/topicspdf/poweredge-vrtx_users-guide18_en-us.pdf

Check you are on the lates updates for the M630

DELL Server Update Utility, Windows 64 bit Format, v.22.11.00

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=72h31&oscode=w12r2&productcode=poweredge-m630p

1. Download the Full ISO file.

2. Use ISO mounting software and mount the downloaded iso image.

3. Browse to the folder.

4. Double Click suulauncher.exe.