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poweredge 720 replacement drive not detected
Good Day,
i have a poweredge 720 with perc 710 raid 5. Original disk Dell cheetah 15k.7 (Seagate ST3600057SS).
I had a predicted disk failure and was shipped a replacment disk which is a 2.5 disk in enclosure item #WPJY9. This disk is 600 GB 15 k like the original.
Inserted disk into bay and it appears to have seated properly, got a good solid "click" when securing the latch.
However, I have no LED on the disk and it does not appear in iDrac.
?
ihouse
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December 3rd, 2016 08:00
I have a poweredge 720 with a perc 710 raid 5. 5 disks in array one hot spare. Original disk Ceetah 15k.7 (Seagate ST3600057SS)
I got a predictive fail error and ell sent as replacement a 2.5 disk, same 600 GB 15k, in enclosure. Item # WPJY9
I inserted the disk and it appeared to be seated well ( I got a good solid click when closing the latch) but disk is not detected. No LED and no appearance in iDrac.
help please
theflash1932
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December 3rd, 2016 15:00
Use the holes on the tray that place the drive as close to the backplane as possible.