rwbrwb
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DRAC on PowerEdge 2950

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We are trying to configure DRACs on all of our Windows servers (mostly
2012 R2).  All R710s and R910s we have tried just worked with little
effort.  But, we haven't been able to get any PowerEdge 2950s to work.
In all cases we're using a shared NIC; the DRAC has a different IP
address in the same subnet.

I can ping the DRAC IP address on three 2950s; on two I cannot.
A web browser cannot get a response from the 2950s.
If I run "racadm getsysinfo" on a pingable 2950, I get
ERROR: RACADM is unable to process the requested subcommand because there is no
local RAC configuration to communicate with.  (Same command on an R710
spits out a lot of info.)  There definitely is a DRAC; I can configure
it by hitting ctrl-E during boot or with OMSA.

I suspect a DRAC firmware update may help.  I got a bootable ISO of
drivers for 2950s from
https://www.dell.com/support/article/us/en/19/sln296511/updating-dell-poweredge-servers-via-bootable...
It ran for ~half an hour on one 2950 and updated some things, but I
think not the DRAC firmware.

Systems-Management_Firmware_D8GP9_WN32_1.65_A00.EXE from
https://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=D8GP9&fileId=3009896398&o...
says "not compatible with your system configuration".

I have firmimg.d5 from f_drac5v165_A00.exe but I don't know how to
install it without either a working DRAC or working racadm.

I can ssh into the servers where the DRAC is working, but not into the
ones where it is not working.

I know TLS may be a problem for web access.  We've disabled TLS 1.0
and 1.1 by group policy, but a web browser from a machine not in the
domain also couldn't connect.

In DRAC BIOS setup, the top box says 1.28 which I assume is the
firmware version.  BMC was 2.1 before update, now 2.5.

Any suggestions on how to update the DRAC firmware or any other
actions we should take?  Thanks.

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DELL-Daniel My
Moderator
Moderator

Re: DRAC on PowerEdge 2950

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Hello

It sounds like the DRAC is either not installed or not functional. The CTL E BMC/DRAC menu is available whether a DRAC is installed or not. If a DRAC is installed the BMC/DRAC menu should list a Remote Access Controller revision. You will also have a couple of extra options, like virtual media configuration. If those are not present then the DRAC is either not functional or not installed. You can find more information in the manuals.

http://www.dell.com/support/

http://www.dell.com/esmmanuals/

The DRAC manuals should be under DRAC and BMC manuals should be under Remote Enterprise Systems Management on the Embedded Server Management manuals link. The system manuals are on the system support page.

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

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2 Replies
DELL-Daniel My
Moderator
Moderator

Re: DRAC on PowerEdge 2950

Jump to solution

Hello

It sounds like the DRAC is either not installed or not functional. The CTL E BMC/DRAC menu is available whether a DRAC is installed or not. If a DRAC is installed the BMC/DRAC menu should list a Remote Access Controller revision. You will also have a couple of extra options, like virtual media configuration. If those are not present then the DRAC is either not functional or not installed. You can find more information in the manuals.

http://www.dell.com/support/

http://www.dell.com/esmmanuals/

The DRAC manuals should be under DRAC and BMC manuals should be under Remote Enterprise Systems Management on the Embedded Server Management manuals link. The system manuals are on the system support page.

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

View solution in original post

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rwbrwb
2 Bronze

Re: DRAC on PowerEdge 2950

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Thanks.  I checked one of the servers where I can ping the DRAC IP address and there is no virtual media option, so I guess no DRAC.  I thought there must be one if I could configure and ping an IP address.  We've gotten a lot of use out of these 12 year old servers but there are plans to upgrade in the not too distant future.

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