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June 20th, 2017 02:00

Dell Power Edge R720 Gets stuck on Configuring Memory

Hi Friends

One of our "Dell Power Edge R720 server  with single processor" is not working from Thursday. On the screen it shows “Configuring Memory” and in the server’s LED “System booting”. 

we tried everything changed RAM changed CPU changed RAM. but not working at all

is there any solution.

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June 20th, 2017 07:00

Sharzeel,

Try taking the server to its Minimum to Post configuration, that is removing everything from the server but the following;

  • One Power Supply
  • Control Panel (for power button functionality)
  • Working cable connection between control panel and system board
  • One Processor (CPU) in socket CPU1 (minimum for troubleshooting)
  • One Memory Module (DIMM) installed in socket A1
  • System Board
  • Backplane (for R720xd)

Try powering up after that and let me know the results.

Would you confirm the BIOS version, and if there was anything done to the server prior to this issue appeared, such as any updates?

Thank you.

2 Posts

June 21st, 2017 04:00

Dear Chris

Thank you very much for your response.

after waiting of 34 hours of long time configuring memory is done and server is now running we have already placed order for new Server and we cant take risk to restart it now in future when ever we will restart the server i will follow your instructions.

Thanks again

Sharzeel Akhtar

1 Message

September 2nd, 2018 14:00

buenas saludos cordiales tengo un equipo power edge  r720xd que no pasa del configuring memory ya probe lo que menciono y aun asi no pasa como podria hacer.

al parecer sea actualizado

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2 Posts

July 18th, 2022 04:00

Hi All,

    This issue can solve by, Waiting "configuring Memory" about 34 hours, After that is system running already?

    

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