10 Elder

 • 

6.2K Posts

May 30th, 2019 09:00

Hello

It looks like you have performed the steps necessary to enable remote syslog. I suggest reviewing everything again.

  • Verify iDRAC Enterprise license is being used in Overview>Server>Licenses
  • Enable remote syslog, enter IP of remote server, and enter port in Overview>Server>Logs>Settings
  • Configure alerts to send to remote syslog in Overview>Server>Alerts
  • Enable alerts in Overview>Server>Alerts

Make sure that you use the apply button on each page after changing settings. If you continue having issues then I suggest updating the iDRAC/LCC firmware to the latest.

Thanks

1 Rookie

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40 Posts

June 12th, 2019 05:00

I've done everything which you pointed at. The firmware was already updated to the newest one. License is good, port and other configuration seems to ok.

I tried to test it in Test even field. I found some IDs:

event.jpg

So I inserted TST into the Msg ID box on the Overview – Server – Alerts page and clicked the Test button and it gave an error:

System Alert

RAC0211: Apply failed

Not sure if I've done something wrong or the ID was wrong ?

any thoughts ?

Thank you

 

1 Rookie

 • 

40 Posts

June 12th, 2019 10:00

Remote syslog is not working. I tried to test it but without any luck.

I've done everything from the manual and also what Dell engineer pointed at. The firmware was already updated to the newest one. License is good, port and other configuration seems to ok.

I tried to test it in Test even field. I found some IDs:

event.jpg

So I inserted TST into the Msg ID box on the Overview – Server – Alerts page and clicked the Test button and it gave an error:

System Alert

RAC0211: Apply failed

Not sure if I've done something wrong or the ID was wrong ?

any thoughts ?

Thank you

1 Rookie

 • 

11 Posts

June 5th, 2025 17:50

Any updates on this issue? I see its a few years old. But we are running into the same issue. From a firewall perspective it shows no traffic being transmitted. Yet it works fine for other hosts that are not DELL in the same vlan segment. iDRAC is configured as expected.

Moderator

 • 

5.4K Posts

June 9th, 2025 04:38

Hello if you could share the situation you're dealing with in detail, that would be helpful for us to assist you further. You can also share your service tag if you like, through https://www.dell.com/community/en/direct-messaging as it contains basic information on your system.
"From a firewall perspective it shows no traffic being transmitted" -> if iDRAC generates syslog traffic and firewall can see it.

 

Respectfully,

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