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VRTX CMC update
v2.20
Only recently getting cmc redundancy loss alerts. Lately also getting:
SWC8619 CMC unable to process data for the server in slot 1.
CMC8527 Unable to retrieve the server 1 memory information
CMC8607 Unable to retrieve information about the firmware on server in slot1......
Need to update the CMC firmware first? Both active and standby have the same v2.20 f/w.
I have the update instructions.
This is a running system; can I update the firmware while live without server interruptions? Do I update one CMC then the other? The instructions say to do both at the same time. Does it matter which one is updated first on a live system?
Any other suggestions?
Thanks and sorry for the newby questions.
DELL-Young E
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Posted April 9th, 2023 17:00
Hello I’m afraid your CMC seem to be not quite right from what I see. Hence, I can’t really tell whether the update would be successful or cause an issue.
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Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!After chatting with Dell support, I need to update the cmc firmware. I have two cmc's, active and standby.
They advised to update the standby first.
Just wanted to verify, or second opinion, that updating cmc firmware will not shut down or cause issues with my server?
After I update the standby cmc firmware, will the updated cmc become the active cmc so the other cmc can be updated? How long should I wait until updating the second cmc?
Thanks for your help!
DELL-Chris H
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Posted April 12th, 2023 12:00
CncSparky,
I assumed based on your posting that you have dual CMC's, if that indeed is the case then you shouldn't expedrience a reboot, as the update should just cause it to fail over to the other CMC. So basically you run the update, it applies said update (which needs a restart), when it shuts down to restart it switches to the running "standby" CMC, which then becomes the active.
DELL-Chris H
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DELL-Young E
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Posted April 12th, 2023 18:00
Hello, the module will restart, not the chassis. But it is advisable to have downtime when doing any firmware updates.
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