Controller battery - Reconditioning?

Look in:

Start-Programs-DellPerc2-FAST

You can look at controller properties and recondition the battery there.

I do not have that item under the start menu. I believe we ordered the server with no OS on it and we installed it ourselves. Which software package is this recondition program in? There are a muiltitude of items under the controller
software section for the PE4400. Also, is reconditioning it really necessary?
I saw one post that seemed to say that it wasn't?

TIA & best regards

Hi Bob,

The FAST software referred to by Tim, can be found on our File library. The correct file to download depends on the version of Firmware running on your PowerEdge Expandable Raid Controller (PERC) 3/di and of course your Operating System.

I will provide the latest versions of the files for NT 4.0 / Win2000. If needed, upgrade the driver first, then the firmware and finally the FAST software.

Adaptec PERC2, 2/Si, 3/Si, 3/Di, Driver, Windows 2000, v. 2.7.0.4933, A08
Filename: A08W2K27.zip (191 KB)
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R37653

Adaptec PERC3/Di, Firmware, PowerEdge 4400, v. 2.7.0.3546, A08
Filename: BO354608.exe (911 KB)
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R37587

Adaptec PERC2, 2/Si, 3/Si, 3/Di, 2000, NT 4.0, v. 2.7.0.3551, A10
Filename: A10NTAPP.zip (9.46 MB)
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R37661

Thanks for using the Dell | Talk Forums

Hours 01:00 PM until 11:00 PM CST, Monday-Thursday
Dell PowerEdge Server E-support and Services
____Please include a Service Tag Number in _____
____all posts for the most accurate response.____

Mark / Dell

Hi. I still have some confusion about Perc update process and selecting the correct file. Our account has five server with Perc packs. Their TAG's are 1XRY501; 1DD1X; 6GXLK01; G9VF211; and 8WQX10B. Where on the Dell support site do I find the latest Perc update information for these systems? Also, and will updating the Perc files take care of the recoondition battery messaging that we are receiving?

Thanks,
Syd
DELL-Mark A wrote:
- Hi Bob,
-
- The FAST software referred to by Tim, can be found
- on our File library. The correct file to download
- depends on the version of Firmware running on your
- PowerEdge Expandable Raid Controller (PERC) 3/di and
- of course your Operating System.
-
- I will provide the latest versions of the files for
- NT 4.0 / Win2000. If needed, upgrade the driver
- first, then the firmware and finally the FAST
- software.
-
- Adaptec PERC2, 2/Si, 3/Si, 3/Di, Driver, Windows
- 2000, v. 2.7.0.4933, A08
- Filename: A08W2K27.zip (191 KB)
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R37653"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R37653
-
-
- Adaptec PERC3/Di, Firmware, PowerEdge 4400, v.
- 2.7.0.3546, A08
- Filename: BO354608.exe (911 KB)
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R37587"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R37587
-
-
- Adaptec PERC2, 2/Si, 3/Si, 3/Di, 2000, NT 4.0, v.
- 2.7.0.3551, A10
- Filename: A10NTAPP.zip (9.46 MB)
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R37661"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R37661
-
-
- Thanks for using the Dell | Talk Forums
-
- Hours 01:00 PM until 11:00 PM CST, Monday-Thursday
- Dell PowerEdge Server E-support and Services
- ____Please include a Service Tag Number in _____
- ____all posts for the most accurate response.____

I have a PE 2500 PERC 3/DI, Windows 2000 OS and Dell OpenMange Array Manager is installed on the server. I tried to follow the instructions from the knowledge base # TT1037353 to recondition the battery but could not find the Properties... Recondition button (step 2 and 3 under the DOMAN of the knowledge base). Does this mean I have to update my system with the latest updates that you mentioned in previous messages?

Thanks for your help.

Thank for this information. The operating system on the PowerEdge 2400 is Win NT 4.0. I would greatly appreciate a list of the other files that are required to update this system.

Thanks!

Syd
Amfar IS
DELL-Mark A wrote:
- Hi Syd,
-
- You only have one system with an Adaptec based Perc
- which is the only Perc with the need for battery
- reconditioning.
-
- This is 8WQX10B, a PowerEdge 2400, with the
- PowerEdge Expandable Raid Controller (PERC) 2/si
-
- This Dell Knowledge Base document will explain both
- the cause and solution of the battery reconditioning
- messages.
-
- href="http://support.dell.com/us/en/kb/document.as
- p?DN=1037353"
- target=_blank>http://support.dell.com/us/en/kb/doc
- ument.asp?DN=1037353
-
-
- If this procedure does not work, then you must
- update your system with the latest updates.
-
- BIOS: English, PowerEdge 2400, A08
- Filename: B7050T08.exe (440 KB)
- http://support.dell.com/us/en/filelib/"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R29103"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R29103
-
-
- Dell ESM Firmware, Multi-System, A51
- Filename: a51cust.exe (405 KB)
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R27673"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R27673
-
- Note: Extract the files to a DOS bootable floppy
- disk. Boot the server to this floppy disk, and run
- smflsh.exe
-
- If you will provide the Operating System you are
- currently running, I will be happy to advise the
- rest of the files needed.
-
- In general all of the updates can be found on our
- file library at:
- http://support.dell.com/us/en/filelib/
- or
-
- href="http://premiersupport.dell.com/support/suppo
- rt.asp?cmdact=6200.100"
- target=_blank>http://premiersupport.dell.com/suppo
- rt/support.asp?cmdact=6200.100
-
-
- The files are sorted by computer type, Operating
- System and component.
-
- FYI, these are the other servers you indicated and
- the Perc controleer in each:
- G9VF211, a PowerEdge 2550 with a Perc 3/dc
- 6GXLK01, a PowerEdge 6400 with a Perc 2/dc
- 1DD1X, a PowerEdge 4300 with a Perc 2/sc
- 1XRY501, a PowerEdge 2450 with a Perc 2/dc
- All of these use LSI Logic (formerly AMI) based
- Perc's.
-
-
-
- Thanks for using the Dell | Talk Forums
-
- Hours 06:00 AM until 04:00 PM CST, Monday-Thursday
- Dell PowerEdge Server E-support and Services
- ____Please include a Service Tag Number in _____
- ____all posts for the most accurate response.____

Hi Tolan,

In Array Manager's left hand pane, you should see the Server Name at the top with Arrays as the first category beneath.
Click the + to expand Arrays, you see Perc Subsystem
Click the + to see Physical Array
Click the + to see Perc 3/di

If you right click Perc 3/di, and click Properties, do you see the recondition button?

Thanks for using the Dell | Talk Forums

Hours 06:00 AM until 04:00 PM CST, Monday-Thursday
Dell PowerEdge Server E-support and Services
____Please include a Service Tag Number in _____
____all posts for the most accurate response.____

Message Edited on 09/06/02 12:01PM by DELL-Mark A

Hi Syd,

These are the balance of the files needed for NT 4.0:

Adaptec PERC2, 2/Si, 3/Si, 3/Di, Driver, Windows NT 4.0, v. 2.7.1.4944, A11
Filename: nta10drv.ZIP [79 KB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R46862

Adaptec PERC2/Si, Firmware, PowerEdge 2400, v. 2.7.1.3571, A09
Filename: BI357109.exe [911 KB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R46835

OpenManage Upgrades:
Dell OpenManage Server Administrator, NW, 2000, NT 4.0, v. 1.2.0, A00
Filename: DOMN32A00.exe [164.75 MB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R47966

Dell OpenManage IT Assistant, Windows 2000, Windows NT 4.0, v. 6.4, A00
Filename: DOMS32A00.exe [227.36 MB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R47963

Dell OpenManage Array Manager, Netware, 2000, NT 4.0, v. 3.2.0, A00
Filename: a3205081.exe [31.46 MB] and 320rdme.txt
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R45183
Array Manager Documentation:
http://docs.us.dell.com/docs/software/smarrman/marb32/index.htm

Dear Mark,

I need some assistance aquiring Perc update information for the following Amfar Dell servers:

PowerEdge 6400
TAG - 6GXLK01
OS - Windows 2000
Perc - Perc 2/dc

PowerEdge 2450
TAG - 1XRY501
OS - Windows 2000
Perc - Perc 2/dc

PowerEdge 2400
TAG - 8WQX10B
OS - Win NT 4.0
Perc - Perc c2/si

PowerEdge 2550
TAG - G9VF211
OS - Windows 2000
Perc - Perc 3/dc

PowerEdge 4300
TAG - 1DD1X
OS - Windows 2000
Perc - Perc 2/sc

If you could guide me to the resource to find this Perc update information, I would greatly appreciate it.

Thanks,
Syd
Amfar IS

I found it. Thanks so much for the quick reply. This is the first time I used this forum and I'm very impressed with how quick and detail your answers are. Keep up the good work.

Hi Syd,

/////////////
- OS - Windows 2000
- Perc - Perc 2/dc

(AMI) PERC; PERC 2/SC; PERC 2/DC
Device Driver, Win2000, v. 2.68, A03
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R25714" target=_blank>http://support.dell.com/us/en/filelib/download/index.asp?fileid=R25714
Filename: W2k268A.exe (47 KB)

American Megatrends (AMI) PERC2/DC, Firmware, Multi OS, Multi Language, Multi System, v. 1.06, A00
Filename: p2dc106a.exe (611 KB)
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R37452

////////////
- OS - Windows 2000
- Perc - Perc 2/sc
(AMI) PERC; PERC 2/SC; PERC 2/DC
Device Driver, Win2000, v. 2.68, A03
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R25714
Filename: W2k268A.exe (47 KB)
When installing the driver, there are 5 options displayed for Windows 2000 driver revision 2.68. Select the option to "Display a list of the known driver..." then "Have disk" to display all the options.

Only choose the 4th option "Dell PERC 2/SC RAID Controller

PERC 2/SC Firmware
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R15116
File Name: P2SC313.exe

///////////
- OS - Windows 2000
- Perc - Perc 3/dc

LSI Logic (AMI) PERC3/DCL, 3/DC, 3/QC, 3/SC, Driver, 2000, v. 5.32, A05
Filename: PERC3-w2k532.exe [52 KB] or OM-PERC3-w2k532.zip [27 KB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R45537

LSI Logic (AMI) PERC3/DCL, 3/DC, 3/QC, 3/SC, Firmware, v. 1.73, A06
Filename: p3fw173.exe [809 KB]
http://support.dell.com/us/en/filelib/download/index.asp?fileid=R48519
//////////

In general all of the updates can be found on our file library at:
http://support.dell.com/us/en/filelib

http://premiersupport.dell.com/support/support.asp?cmdact=6200.100
The files are sorted by computer type, Operating System and component.


Thanks for using the Dell | Talk Forums

Hours 06:00 AM until 04:00 PM CST, Monday-Thursday
Dell PowerEdge Server E-support and Services
____Please include a Service Tag Number in _____
____all posts for the most accurate response.____

Message Edited on 09/08/02 02:11PM by DELL-Mark A

Mark A,

Once again, a BIG thanks for all the assistance. It is such a pleasure to receive "quality" customer service!

Thanks,
Syd
Amfar IS
DELL-Mark A wrote:
- Hi Syd,
-
- /////////////
-- OS - Windows 2000
-- Perc - Perc 2/dc
-
- (AMI) PERC; PERC 2/SC; PERC 2/DC
- Device Driver, Win2000, v. 2.68, A03
-
- href=" http://support.dell.com/us/en/filelib"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R25714"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R25714"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R25714
-
- Filename: W2k268A.exe (47 KB)
-
- American Megatrends (AMI) PERC2/DC, Firmware, Multi
- OS, Multi Language, Multi System, v. 1.06, A00
- Filename: p2dc106a.exe (611 KB)
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R37452"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R37452
-
-
- ////////////
-- OS - Windows 2000
-- Perc - Perc 2/sc
- (AMI) PERC; PERC 2/SC; PERC 2/DC
- Device Driver, Win2000, v. 2.68, A03
- http://support.dell.com/us/en/filelib/download/ind
- ex.asp?fileid=R25714
- Filename: W2k268A.exe (47 KB)
- When installing the driver, there are 5 options
- displayed for Windows 2000 driver revision 2.68.
- Select the option to "Display a list of the known
- driver..." then "Have disk" to display all the
- options.
-
- Only choose the 4th option "Dell PERC 2/SC RAID
- Controller
-
- PERC 2/SC Firmware
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R15116"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R15116
-
- File Name: P2SC313.exe
-
- ///////////
-- OS - Windows 2000
-- Perc - Perc 3/dc
-
- LSI Logic (AMI) PERC3/DCL, 3/DC, 3/QC, 3/SC, Driver,
- 2000, v. 5.32, A05
- Filename: PERC3-w2k532.exe [52 KB] or
- OM-PERC3-w2k532.zip [27 KB]
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R45537"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R45537
-
-
- LSI Logic (AMI) PERC3/DCL, 3/DC, 3/QC, 3/SC,
- Firmware, v. 1.73, A06
- Filename: p3fw173.exe [809 KB]
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R48519"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R48519
-
- //////////
-
- In general all of the updates can be found on our
- file library at:
- http://support.dell.com/us/en/filelib
-
-
-
- href="http://premiersupport.dell.com/support/suppo
- rt.asp?cmdact=6200.100"
- target=_blank>http://premiersupport.dell.com/suppo
- rt/support.asp?cmdact=6200.100
-
- The files are sorted by computer type, Operating
- System and component.
-
-
-
- Thanks for using the Dell | Talk Forums
-
- Hours 06:00 AM until 04:00 PM CST, Monday-Thursday
- Dell PowerEdge Server E-support and Services
- ____Please include a Service Tag Number in _____
- ____all posts for the most accurate response.____

Wow, excellent customer service. Thanks so much for the assistance!!!

Syd
Amfar IS

Mark,

Hi. When I attempt to download files, I receive the error message "The page cannot be displayed." The files I have tried to download are:

American Megatrends (AMI) PERC2/DC, v. 1.06, A04 p2dc106a.exe 611 KB
American Megatrends (AMI) PERC2/SC, v. 3.13, A02 P2SC313.exe 641 KB
American Megatrends (AMI) PERC, PERC2/SC, PERC2/DC, v. 2.68, A03 W2k268A.exe 41 KB

Are these files not available or am I performing something wrong? FYI: I am able to save them to my downloads.

Thanks for your assistance,
Syd
Amfar IS

DELL-Mark A wrote:
- Hi Syd,
-
- /////////////
-- OS - Windows 2000
-- Perc - Perc 2/dc
-
- (AMI) PERC; PERC 2/SC; PERC 2/DC
- Device Driver, Win2000, v. 2.68, A03
-
- href=" http://support.dell.com/us/en/filelib"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R25714"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R25714"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R25714
-
- Filename: W2k268A.exe (47 KB)
-
- American Megatrends (AMI) PERC2/DC, Firmware, Multi
- OS, Multi Language, Multi System, v. 1.06, A00
- Filename: p2dc106a.exe (611 KB)
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R37452"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R37452
-
-
- ////////////
-- OS - Windows 2000
-- Perc - Perc 2/sc
- (AMI) PERC; PERC 2/SC; PERC 2/DC
- Device Driver, Win2000, v. 2.68, A03
- http://support.dell.com/us/en/filelib/download/ind
- ex.asp?fileid=R25714
- Filename: W2k268A.exe (47 KB)
- When installing the driver, there are 5 options
- displayed for Windows 2000 driver revision 2.68.
- Select the option to "Display a list of the known
- driver..." then "Have disk" to display all the
- options.
-
- Only choose the 4th option "Dell PERC 2/SC RAID
- Controller
-
- PERC 2/SC Firmware
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R15116"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R15116
-
- File Name: P2SC313.exe
-
- ///////////
-- OS - Windows 2000
-- Perc - Perc 3/dc
-
- LSI Logic (AMI) PERC3/DCL, 3/DC, 3/QC, 3/SC, Driver,
- 2000, v. 5.32, A05
- Filename: PERC3-w2k532.exe [52 KB] or
- OM-PERC3-w2k532.zip [27 KB]
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R45537"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R45537
-
-
- LSI Logic (AMI) PERC3/DCL, 3/DC, 3/QC, 3/SC,
- Firmware, v. 1.73, A06
- Filename: p3fw173.exe [809 KB]
-
- href="http://support.dell.com/us/en/filelib/downlo
- ad/index.asp?fileid=R48519"
- target=_blank>http://support.dell.com/us/en/fileli
- b/download/index.asp?fileid=R48519
-
- //////////
-
- In general all of the updates can be found on our
- file library at:
- http://support.dell.com/us/en/filelib
-
-
-
- href="http://premiersupport.dell.com/support/suppo
- rt.asp?cmdact=6200.100"
- target=_blank>http://premiersupport.dell.com/suppo
- rt/support.asp?cmdact=6200.100
-
- The files are sorted by computer type, Operating
- System and component.
-
-
-
- Thanks for using the Dell | Talk Forums
-
- Hours 06:00 AM until 04:00 PM CST, Monday-Thursday
- Dell PowerEdge Server E-support and Services
- ____Please include a Service Tag Number in _____
- ____all posts for the most accurate response.____