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December 4th, 2018 06:00

R510 - Bios Upgrade failed

HI

 

When I boot one of our Dell PE R510's it says in the corner Bios 1.10 but their is no Dell branding like prior to 1.10 (ie the Dell logo doing memory tests).

the iDrac 6 enterprise Web Interface sometimes shows no bios version or 1.5

I'm trying to upgrade to 1.12 to fix some issues we have and it can't get it to upgrade.  I've been trying for days.

The Server runs Centos 7

What I've tried:

 

Download 1.12 Bios From:

When I execute the file This happens:

 

Running validation...

BIOS

The version of this Update Package is newer than the currently installed version.
Software application name: BIOS
Package version: 1.12.0
Installed version:


Continue? Y/N:y
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
...............................................
Device: BIOS
  Application: BIOS
  Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again.

[root@10.0.0.9 /]# ^C

I also downloaded a ISO and booted from it, it upgraded all firmwares but no bios.

I then re-downloaded the 1.10 version disk creator tool and created a bios boot ISO.  but this happened:

I've also manually tried reinstalling lifecycle controller firmware which was successful but didn't help us to upgrade the bios.

 

4 Operator

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2.9K Posts

January 10th, 2019 15:00

Hello Chris,

Do you have the service tag of the system in question available? I'd like to get a look at it and see if there is anything to not before proceeding. You could try a power drain of the system, but i think you might be best served in attempting to clear NVRAM by moving the jumper on the motherboard. You would need to move the jumper to the common and uncovered pins while the server is off, then power back on. Cycle back off and return the jumper to it's original state. This will reset the  BIOS to factory default, so you may need to note any changes that may have been made since purchase.

R510 Owner's Manual: https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r510_owner%27s%20manual_en-us.pdf

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