Repair Function does not present OS to 'select'

Question

Setup/Scenario                                                                                                                                                                    I have a PowerEdge 830 that has 4 hard drives in a RAID 5 set managed by a PERC 4e DC card. Server 2008 R2 was loaded onto it. There is a separate Issue                                                                                                                                                                                         It It BSOD's and I cannot get into OS even via Safe Mode. I discovered that 1 of the SCSI RAID drives was offline and needed to be replaced. I did replace with a new hard drive and went into the Config utility and 'rebuilt' the drive.  then did a Consistency Check and drive showd as 'optimal'. I reboot and still I BSOD Problem                                                                                                                                                                            I have booted with a Win 2008 R2 server disk and selected 'repair'. After I choose English language, the next dialog box (System Recovery Options),  that is supposed to present the OS drive... instead is blank. It says 'If your operating system isnt loaded , click load drivers and then install drivers for your hard disks' And when I cancel out, I am presented with the System Recovery Tool box with 3 choices:                          1. System Image Recovery (There is not one)                                                                                                       2. Windows Memory Diagnostic                                                                                                                               3. Command Prompt If I select Command Prompt, I cannot do SFC becasue it says a repair is pending. And my drive isnt recognized anyway. I have gotten the correct drivers from Dell and put them on floppy. And when I select 'Load Drivers' it does in fact present me with the Perc 4e/DC RAID Controller option (amongst others). After I select my card, it goes through about a 30 second 'warm and fuzzy' and says 'Adding Drivers'. But then i am presented with the same screen from a moment ago without an OS to select to repair. Question                                                                                                                                                                    How do I go about repairing this O/S? Or do a FDISK /MBR?                                                                           Or,                                                                                                                                                                                 How do I build a new O/S on a separate hard drive and present it to the 4 SCSI drives to maintain the data and RAID config?

theflash1932 · Answer

I discovered that 1 of the SCSI RAID drives was offline and needed to be replaced. I did replace with a new hard drive and went into the Config utility and 'rebuilt' the drive. then did a Consistency Check and drive showd as 'optimal'. I reboot and still I BSOD

That is normal. Replacing/rebuilding a failed drive will not/cannot fix OS corruption - it simply gets replicated to the new member drive. Whether in a degraded or optimal state, if the OS is corrupt, you need to repair the OS.

Server 2008R2 dropped native support for SCSI, so you will need to provide the RAID drivers during the recovery process. Is this the driver file you are using? Did you download and run to extract before use?

http://downloads.dell.com/scsi-raid/LSI-LOGIC_MULTI-DEVICE_A00_R227150.exe

What is the firmware version of your PERC?

Always start with Startup Repair, if that doesn't work, then move to CHKDSK /R. bootrec /fixmbr and /fixboot should be attempted after CHKDSK /R is run if it still won't boot.

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