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E1229, E122E, E1216 Errors on PE T710
We have some Errors on our Power Edge T710 after we had some Problems with the electricitiy last Friday...
- E1229 – CPU1 VCORE Regulator failure – Reseat CPU
- E1229 – CPU2 VCORE Regulator failure – Reseat CPU
- E122E – Onboard regulator failed – call support
- E1216 – 3.3V Regulator failed – reseat PCIe Card
What can we do to fix these Problems
Thank you very much for your help!
Anonymous
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March 8th, 2016 02:00
Hi,
i refer you to the PowerEdge T710 - User Guide, starting at page 25 you will find all the error codes for this system and the recommended steps.
I think, first of all the power-drain should be done, maybe this solves the issue. If not there are a couple of steps that could be done, like described in the guide.
If it won't work the most likely part is the mainboard, but I recommend, to buy a support ticket and with this call in the hotline and do some more troubleshooting. But please always be aware, that every part that needs to be replaced must be paid by your company. We are not reliable for issues in the electricity within your environment.
Are you interested in further troubleshooting?
Regards,
Stefan
MaDaubach
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March 8th, 2016 23:00
Thank you Stefan!
YES we need furher Troubleshooting asasp!
The second power supply is down / dead now... we will remove AC power and see what happens.
Can you contact me asap?
Martin Daubach
Process Automation Solutions GmbH
Am Herrschaftsweiher 25, 67071 Ludwigshafen, Germany
Phone +49 6237 932-207
mailto:Martin.Daubach@pa-ats.com,
Anonymous
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March 9th, 2016 06:00
Hallo Martin,
schick mir bitte die folgenden Daten, dann lasse ich ein Angebot erstellen, welches ein Service-Ticket beinhaltet. Damit kann dann auch wieder auf den Telefonsupport zurückgegriffen werden.
Kundennummer:
Name:
E-Mail Adresse:
Telefon-Nummer:
2. Telefon-Nummer:
Faxnummer:
Firma:
Adresse:
evtl. abweichende Lieferadresse:
Gruß
Stefan
MaDaubach
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March 9th, 2016 07:00
Kundennummer: xxx
Name: xxx
E-Mail Adresse: xxx
Telefon-Nummer: xxx
2. Telefon-Nummer: xxx
Faxnummer: xxx
Firma: xxx
Adresse: xxx
evtl. abweichende Lieferadresse: -
Thank you very much!
Anonymous
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March 10th, 2016 07:00
Hey,
I had to delete the information as you posted it public. But I have a copy of it here ;)
Martin, if you want to save some money, I recommend you the following steps:
1st: update the system with the latest versions of firmware and so on
2nd: do a power drain (release all electricity from the system)
if this all doesn't help you need a new motherboard.
Hope that helps (was for free ;) )
Best regards,
Stefan
MaDaubach
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March 10th, 2016 23:00
Thank you very much Stefan!
Do you have a link from were we can download the Firmware-Update-DVD of PowerEdge T710?
Martin
Anonymous
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March 11th, 2016 03:00
Hi Martin,
sure, check out this article Bootable Deployment Media - System Updates
Best regards,
Stefan
MaDaubach
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March 14th, 2016 01:00
Hallo Stefen,
New Powersupply installed, Server off - on... now everything is working fine again.
Thank you very much for your help!
Regards Martin
Anonymous
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March 16th, 2016 01:00
Hi Martin,
that's great!
Have a good day,
Stefan
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