AshJo
3 Silver

Unable to Delete devices with recoverpoint tag on VMAX3

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Hi All,

 

I am trying to delete devices with RP tag. My symcli version is 9.1.0.6. i can not set attribute=no RCVRPNT_TAG anymore in this version. There is no RP cluster anymore, all the devices are unprotected, no journals. I just need to delete these devices. Can anyone help me

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camilasaunder89
3 Argentum

Re: Unable to Delete devices with recoverpoint tag on VMAX3

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Hi, Please contact to the dell support Centre as they might be able to assist you with the above issue.

View solution in original post

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Re: Unable to Delete devices with recoverpoint tag on VMAX3

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Hi,

Is the command there or does it just give an error?


Thanks,
DELL-Josh Cr
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
#IWork4Dell
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AshJo
3 Silver

Re: Unable to Delete devices with recoverpoint tag on VMAX3

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Hi Josh,

I am unable to delete devices with recoverpoint internal flag. I get error saying they are recoverpoint devices. When tried to remove tag using symconfigure command it fails saying its no more supported.

 

C:\Users\Storage_Adm_1_P_8>symconfigure -sid xx -cmd "set dev 1234 attribute=no RCVRPNT_TAG;" commit

Execute a symconfigure operation for symmetrix 'xx' (y/[n]) ? y

A Configuration Change operation is in progress. Please wait...

Establishing a configuration change session...............Established.

Error occurred while Defining change number 1:
The action cannot be performed because the specified device is a RecoverPoint device
Device 1234 generated the failure

Terminating the configuration change session..............Done.

The configuration change session has failed.

 

 

symdev -sid xx -dev 1234 delete -nop

The action cannot be performed because the specified device is a RecoverPoint device

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Re: Unable to Delete devices with recoverpoint tag on VMAX3

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Hello AshJo,

Here is a link to a KB that maybe of assistance. https://dell.to/3aK3SRd


DELL-Sam L
Social Media Support Enterprise
#IWork4Dell

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camilasaunder89
3 Argentum

Re: Unable to Delete devices with recoverpoint tag on VMAX3

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Hi, Please contact to the dell support Centre as they might be able to assist you with the above issue.

View solution in original post

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AshJo
3 Silver

Re: Unable to Delete devices with recoverpoint tag on VMAX3

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Hello,

 

Yes that was my first option as I could not do anything about the devices. They were unprotected as per document. Anyways after so many emails L2 did remove the tag from their end and I was able to delete the devices finally. 

Thank you all

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