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132T reset RMU - password
I have a 132T that has been powered down for years and now when bringing it back up it won't accept the password we had or the default admin/password combination.
Is there a way to reset it back to defaults? I have reset the library without any luck.
DELL-Sam L
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September 30th, 2015 14:00
Hello jlawson23,
Here is what you can do to reset the password.
From the Operator Panel of the 132T, perform the following steps:
Change the Sign-On String to Scalar 24. This is performed by selecting: More>Setup>Library>SCSI.
Power cycle the library.
Change the Sign-On String back to PV-132T.
Power cycle the library.
Please let us know if you have any other questions.
TapeDriveGuy
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November 12th, 2015 08:00
Hi DELL-Sam L,
I tried this because I was experiencing the same issue. When I complete the string change from SC24 and then back to PV132T, and attempt to look up the RMU information, I get the message "NO DEVICE". Is there something I'm missing?
I can clear the "NO DEVICE", by restarting the machine, but then the password is still locked. Please let me know if there is anything I'm missing. Thanks!
DELL-Sam L
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November 13th, 2015 05:00
Hello TapeDriveGuy,
What you can also try is to power down the PV 132T and then remove the RMU from the unit then power it back on & let it fully boot. Once it is booted up then power it back down and then insert the RMU again & power it back on. That should clear logon & put it back to the defaults.
Please let us know if you have any other questions.
vtgearhead
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September 29th, 2018 09:00
I picked up a used PV132T that seems fully operational. I'm trying to follow the instructions to reset the RMU password by changing sign-on name. However, there is no "More" option at the top-level menu and I cannot find any means for changing the string.
Is there any way to do this, or am I stuck with front-panel only?
vtgearhead
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September 29th, 2018 12:00
For the sake of anyone else who finds this thread: The so-called "sign-on string" is actually SCSI inquiry setting and is reached as:
Setup --> SCSI/Fiber --> Set Inquiry --> Emulation (up/down)
That's the good news. The bad news is that the directions at the top of the thread DO NOT WORK in terms of clearing the login. Removing the RMU, power-cycling, replacing RMU DOES NOT WORK. If anyone can tell me how to actually clear the RMU password I will be forever in your debt.
vtgearhead
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October 1st, 2018 08:00
I tried that yesterday using the firmware from this file, but it did not work:
DELL_POWERVAULT-132T-TAPE-LI_A13_R222331.exe
I examined the firmware file in the link you posted and it's exactly the same. Are you sure that a re-flash is supposed to reset the password? That would be very unexpected behavior.
The real solution is for Dell to make the 'rmupswd.exe' utility available. Any possibility I can either get my hands on that program or convince someone at your end to generate a pass code for me?
DELL-Sam L
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October 1st, 2018 08:00
Hello vtgearhead, One other thing that you can try is to update the firmware on the RMU, & it should reset the password back to normal once it completes. Here is the link to the firmware for your PV132T. https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=W2KRV&osCode=WNET&productCode=powervault-lto-132t Please let us know if you have any other questions.
vtgearhead
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October 1st, 2018 16:00
I found the ADIC reset utility and generated a working service password. It seems to be the only working approach.