Start a Conversation

Unsolved

Y

1 Message

1322

December 21st, 2018 08:00

Dell MD3200i after FW update 8.20.24.60 can't access Array

Hi All,

I have been update FW on my MD3200i from ver 7 to 8.20.24.60. All update process for update RAIS and NVRAM pass OK. After restart Disk Array it is now not accessible from manager MDSM. I can't discover my array. Both MD32 are responding for ping. As I see on back panel on upper module LED for !,i and batter are off. On bottom all on.

I'm using MDSM from MDSS DVD 6.5.0.1 (latest as found). I've recently got also message:

"the md storage management software (version 11.25.0g06.0026) you are attempting to use is not compatible with the firmware on the raid controller modules in storage array"

Now I've lost access to MD3200i. How to fix it, please?

Regards, Yarek

Moderator

 • 

6.9K Posts

January 2nd, 2019 06:00

Hello Yarek,

Have you tried to uninstall MDSM and reinstall it again?  Have you tried to install MDSM on a different system to see if you can get access to your MD3200i?

Please let us know if you have any other questions.

No Events found!

Top