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April 23rd, 2019 03:00

Dell PowerVault 124T Drive TAflag[5] ReadFailure with Log

Hi

I have a PowerVault 124T,i replace all new tape just 3 months ago,the panel display TAflag[5] ReadFailure, i login to web get the log below.what is the problem? All Tape is new for replace.Also hoew to check the firmware version?

**** Tape Alert Queue ****

Block 1, 017/017 entries @  26 bytes each, wrap @ 000, erase @ 001
0000: PC: 00015 POH: 00733:06:12 Label:[5SDH0R2] Flags:8000000000000000
0001: PC: 00015 POH: 01024:24:33 Label:[] Flags:0000080000000000
0002: PC: 00015 POH: 01024:26:01 Label:[CLNU00L1] Flags:0020080000000000
0003: PC: 00015 POH: 01285:48:40 Label:[] Flags:0800000000000000
0004: PC: 00015 POH: 01454:42:04 Label:[5SDN0R2] Flags:0000080000000000
0005: PC: 00015 POH: 01454:43:43 Label:[CLNU00L1] Flags:0020080000000000
0006: PC: 00015 POH: 01549:25:47 Label:[5SDH0R2] Flags:0800000000000000
0007: PC: 00015 POH: 01936:40:00 Label:[5SCK0R2] Flags:0000080000000000
0008: PC: 00015 POH: 01936:41:36 Label:[CLNU00L1] Flags:0020080000000000
0009: PC: 00015 POH: 01961:21:44 Label:[5SDH0R2] Flags:8000000000000000
0010: PC: 00015 POH: 02392:18:38 Label:[5SDH0R2] Flags:0800000000000000
0011: PC: 00015 POH: 02414:45:18 Label:[5SDH0R2] Flags:0000080000000000
0012: PC: 00015 POH: 02414:46:52 Label:[CLNU00L1] Flags:0020080000000000
0013: PC: 00015 POH: 02415:42:54 Label:[5SDH0R2] Flags:0800000000000000
0014: PC: 00015 POH: 02605:46:55 Label:[] Flags:0800000000000000
0015: PC: 00015 POH: 02725:35:19 Label:[5SDN0R2] Flags:0800000000000000
0016: PC: 00015 POH: 02797:57:53 Label:[5SDH0R2] Flags:8000000000000000

**** Tape Alert Flags currently set on the Drive **** None

**** Tape Alerts associated with Cartridges located in the library ****

5SCK0R2 is located in slot 1

"CleanPeriodic" (21) was set 2 times.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

5SDH0R2 is located in slot 2

"ReadWarning" (1) was set 4 times.
  Description = Read Warning (Performance Reduction)
  Class = Media
  Serverity = Warning
  Action = Unknown.

"ReadFailure" (5) was set 5 times.
  Description = Read Failure
  Class = Media
  Serverity = Critical
  Action = Unknown.

"CleanPeriodic" (21) was set 2 times.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

5SFH0R2 is located in slot 3

"CleanPeriodic" (21) was set 2 times.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

5SFN0R2 is located in slot 4, no Tape Alerts logged.
5SDM0R2 is located in slot 5

"CleanPeriodic" (21) was set 1 time.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

CLNU00L1 is located in slot 6

"CleaningMedia" (11) was set 5 times.
  Description = Tape is a Cleaning cartridge
  Class = Operational Information
  Serverity = Informational
  Action = No Action Required.

"CleanPeriodic" (21) was set 5 times.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

5SDN0R2 is located in slot 7

"ReadFailure" (5) was set 2 times.
  Description = Read Failure
  Class = Media
  Serverity = Critical
  Action = Unknown.

"CleanPeriodic" (21) was set 1 time.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

CLNU00L1 is located in slot 11

"CleaningMedia" (11) was set 8 times.
  Description = Tape is a Cleaning cartridge
  Class = Operational Information
  Serverity = Informational
  Action = No Action Required.

"CleanPeriodic" (21) was set 6 times.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive.

"ExpiredCleaningMedia" (22) was set 1 time.
  Description = The cleaning media has expired
  Class = Media
  Serverity = Critical
  Action = Replace Tape..

A tape with no label is located in slot 12

"ReadFailure" (5) was set 1 time.
  Description = Read Failure
  Class = Media
  Serverity = Critical
  Action = Unknown..

A tape with no label is located in slot 13

"ReadFailure" (5) was set 1 time.
  Description = Read Failure
  Class = Media
  Serverity = Critical
  Action = Unknown..

A tape with no label is located in slot 14

"CleanPeriodic" (21) was set 1 time.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

A tape with no label is located in slot 15

"CleanPeriodic" (21) was set 1 time.
  Description =
  Class = Media
  Serverity = Unknown
  Action = Clean Drive..

Please help

Thanks and regards,

Raphael

Moderator

 • 

7.1K Posts

April 23rd, 2019 06:00

Hello Raphael,

If you log into the Web utility, and you go to the Error Logs & Diagnostics tab, can you save the error and history log?  I will send you a private message and if you can send me the log I can review it to see what is going on with your PV124T.

Please let us know if you have any other questions.

1 Rookie

 • 

427 Posts

April 23rd, 2019 06:00

Drive failure?

No Events found!

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