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MD3200I Event 100D Timeout on physical disk side of RAID controller module
I'm getting this in the event log and don't know what it means. Looking for answers.
Date/Time: 6/4/19 12:14:44 AM
Sequence number: 218937
Event type: 100D
Description: Timeout on physical disk side of RAID controller module
Event specific codes: 0/0/0
Event category: Error
Component type: Physical Disk
Component location: Enclosure 0, Slot 2
Logged by: RAID Controller Module in slot 0
DELL-Sam L
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June 7th, 2019 10:00
Hello SysTomAdmin,
That is the original firmware that the system came with back in 2010. What you need to do is to upgrade the firmware on your MD3200i and it should resolve your issue. Now since that firmware is so old you will have to upgrade in a few steps. You will first need to go to firmware version 07.75.28.60. Once you get to that version and all is stable then you can upgrade to 08.20.24.60. This issue was resolved in the newer versions of firmware. Here are the links to the firmware as well as the instructions for doing a firmware upgrade.
Controller Firmware 07.75.28.60
http://ftp.us.dell.com/FOLDER00636659M/1/MD3200i_MD3220i_Firmware_Package_07_80_62_60.zip
Controller Firmware 08.20.24.60
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=4cp5x&oscode=w12r2&productcode=powervault-md3200i
MDSM for 07.75.28.60
ftp://ftp.dell.com/FOLDER00676032M/1/DELL_MDSS_Consolidated_RDVD_v3.0.1.18.iso
MDSM for 08.20.24.60
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=r9g1x&oscode=w12r2&productcode=powervault-md3200i
HDD/ SDD Firmware
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=x50j8&oscode=w12r2&productcode=powervault-md3200i
Firmware Upgrade instructions
If your current firmware is not 7.75.28.60 A06 8/3/11 – you MUST step to 7.75.28.60 before going to 07.80.62.60. This firmware is included with the 07.80.62.60 download.
Please allow for at least 60-85 minutes for the updates. Time may vary depending on how long each reboot takes.
Please let us know if you have any other questions.
DELL-Sam L
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June 4th, 2019 07:00
Hello SysTomAdmin,
When you see this error it generally means that these events are informational and generally occur when the hard disks are involved in heavy input/output (I/O) activity. You can check the recovery guru to see if the drive has failed or is showing as predicted failure. What is the current version of firmware that is on your MD3200i?
Please let us know if you have any other questions.
SysTomAdmin
14 Posts
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June 4th, 2019 08:00
Current configuration
Firmware version: 07.70.06.63
Appware version: 07.70.06.63
Bootware version: 07.70.06.63
NVSRAM version: N26X0-770890-005