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J

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February 7th, 2006 15:00

QLA200 in PowerEdge850 / windows server x64

I am trying to install drivers for QLA200 into x64 windows 2003 server. The PowerEdge 850 server is with Intel dual core EM64T processor.
 
I downloaded the latest driver installer package (1.0.30b8) from qlogic support site but in the "Installing driver" page I get error "Error installing driver, device not found"
 
However, the card is visible in the Device Manager and windows want's to find drivers for the card in every boot. I am also able to see the card in the "bios" setting tool.
 
I have also tried to use update driver command in device manager to force the driver installation but there I get error "Cannot install this Hardware"
 
any ideas?

4 Operator

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9.3K Posts

February 8th, 2006 16:00

x64 Windows isn't supported with the QLA200. To use this card you would need 32-bit Windows, or purchase a QLA2340.

This question has been answered about a week ago on these boards here.

Message Edited by Dev Mgr on 02-08-2006 12:41 PM

3 Posts

February 8th, 2006 17:00

Managed to get it finally work.

I just had to download the latest x64 driver package from qlogic web site and then use the windows device manager to install it as scsi raid driver.

Works fine now.

4 Operator

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9.3K Posts

February 8th, 2006 18:00

What storage solution are you using?

As the other thread shows Windows 2003 x64 isn't supported with the QLA200 to the AX100. If you ever run into problems with it, Dell support may not be able to provide a fix without changing to a supported setup.

3 Posts

February 8th, 2006 19:00

We are using AX100DP.

whole package coming from dell, including the QLA200 cards....I just today verified from them that this is supposed to be supported....but let's see...

February 15th, 2006 10:00

Every person I contacted, including an two onsite EMC contractors here at our facility, confirmed the QLA200's were not supported under 2003 64 bit. I tried installing numerous versions of drivers so many different ways... yet none worked. I ended up having to upgrade to the QLE2360's. They installed perfectly, but now I can't get Powerpath to install on the 64 bit servers.

Message Edited by Ian MacInnes on 02-15-2006 06:45 AM

4 Operator

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9.3K Posts

February 15th, 2006 12:00

There is an IA64 64-bit version of Powerpath and then there is an x64 (EM64T/AMD64) 64-bit version of Powerpath. They cannot be interchanged.

February 15th, 2006 12:00

The version provided with the AX100 (4.3.1) has only one 64 bit executable listed under the 2003 directory. It fails to run, saying the installation package isn't compatible with the processor.

I just got my EMC login, so I am attempting to download 4.5.

February 15th, 2006 14:00

FYI, 4.5 downloaded and installed flawlessly on a PE6850 running 2003 64-bit Enterprise.
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