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cheah01
1 Copper

TL2000 & PE2950 & BackupExec 10.1d SP4

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All,

Having some issues regarding my setup.

I have a PE2950 (Win2k3 SP2), TL2000 (LTO4-SAS), and BackupExec 10.1d SP4 (I believe with all their updates).

Had to install a SAS controller into the PE2950 for the PE and TL to communicate with each other.

I can see the TL2000 information within Server 2k3.

In BackupExec, I ran Device Configuration Wizard, followed the instructions, and my TL2000 (IBM ....) popped up in there as a Stand-Alone Device.

That's as far as I gotten.

...help!

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DELL-Bob D
3 Argentium

Re: TL2000 & PE2950 & BackupExec 10.1d SP4

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Have you installed the latest DDI for 10.1?

 

http://seer.entsupport.symantec.com/docs/285593.htm

 

bob

3 Replies
cheah01
1 Copper

Re: TL2000 & PE2950 & BackupExec 10.1d SP4

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I'll try to provide additional details...

I first installed the Dell drivers that are on the site. Windows picked it up and everything (they even picked it up before I installed the drivers).

BackupExec can see the TL2000, but only sees it as a Stand-alone Drive. Not as a Robotic Library. So the only 2 options I have are Inventory and Eject. Neither one does anything.

I saw a thread on here somewhere where someone had a similar setup as I have, but with BE 11. The advice given was to uninstall any Dell driver, and only use the BE provided drivers. I tried this...but still, same thing.

I'm not sure if the issue is with the TL2000 and BE10.1d, SAS communication, drivers...don't know.

Thoughts? I have an environment to backup!

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DELL-Bob D
3 Argentium

Re: TL2000 & PE2950 & BackupExec 10.1d SP4

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Have you installed the latest DDI for 10.1?

 

http://seer.entsupport.symantec.com/docs/285593.htm

 

bob

cheah01
1 Copper

Re: TL2000 & PE2950 & BackupExec 10.1d SP4

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Oh man. That WORKED! I was trying to install it while I was working with Dell (over the phone), and they told me that could cause bigger driver issues and corrupt some stuff. So...as soon as I was going to download it, I Xed out of that window...

Thank you Bob.

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