Start a Conversation

Unsolved

This post is more than 5 years old

18008

January 2nd, 2013 02:00

Warning message "Needs Attention" on MD3200

Hi All,

i have MD3200 Powervault at my company and currently i have a problen with 2 controllers

RAID Controller Module in Enclosure 0, Slot 0 --> Status : In service mode

RAID Controller Module in Enclosure 0, Slot 1 - Unable to retrieve latest data; using last known state.

i am looking to trouble on those controller but i am very poor on this to get it work.

Anyone can help?

Sodsada  

Moderator

 • 

6.9K Posts

January 2nd, 2013 08:00

Hello Sodsada,

You should be able to put RC0(Raid Controller 0) back on online as it is in service mode & should come back online.  As for RC1 that one could be bad.  Will need to look at a support bundle from the MD to be sure.  If you want to gather the support bundle we can look at it or you can call in & they can look at it as well.

Please let us know if you have any other questions

57 Posts

January 2nd, 2013 18:00

Sounds very serious; if it were me, I would be straight on the phone to Dell Enterprise Support (assuming that you do have a support agreement in place!).

No Events found!

Top