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September 16th, 2018 06:00

PCIe samsung 970 EVO not recognized while installing Win 10

Hello Community:

I am writing here to find any help to install Samsung M.2 PCIe 970 EVO SSD on my T7920, after complete 2-days of trials with no success.

Bellow is the explanations of what I want, what I have did, and the problem:

I want to install PCIe M.s Samsung 970 evo 500-GB SSD on one of PCIe slots and make it the booting drive, instead of the current HDD. My OS is Windows 10 Pro for workstation.

I did the following steps: 

1. I installed the hardware NVMe M.2 Samsung 970 evo into PCIe slot number 1 on the motherboard using the following adapter that I bought from Dell website:

 

2. Cloned the HDD to the SSD. Both are GPT initiated.

3. Remove the HDD from the PC so that it will not interfere with the new SSD installation process, and keep it safe in case the SSD OS is harmed.

4. The new SSD is detected in all of Disk manager, Windows My computer, and also defined/readable in the BIOS. 

5. However, some driver (sound) gets disabled after sometime of windows updates &/ software installation &/ drivers update from Dell website (drivers & download). I tried a lot of repairs to overcome this with no successful results (including Reltek drivers update in normal and safe modes, PC diagnistics, ...). This leads me to install a fresh copy of Windows. Another reason that leads me to install the fresh copy of windows is that a successful installation of new bootable SSD needs this fresh installation as I learned from my deep search on many web documents, discussions, and movies. Another thing that leads me for fresh install of WIn. is that the driver I download from Samsung for this SSD gives me the following message while I am trying to install it: "Samsung NVMe Express device is not connected. connect the device and try again."

6. I creadted a Windows installation USB from MediaCreationTool1803. I tried both ways:

       a) directly creating bootable USB.

       b) create ISO file and use Rufus to create bootable USB. see following link (I tried also both NTFS and Fat32 formatted USB)

https://www.youtube.com/watch?v=LJGwOIgusnE

7. When starting installation process, both SSD and USB are UEFI bootable and available in BIOS (UEFI boot is enabled and Legacy is disabled). By starting from USB boot, and starting the installation process, the SSD is not recognized when reaching the step of choosing the disk where we want to install the OS.

       Here I tried many procedures to deal with this issue including making SATA configuration RAID (default) / AHCI. try to add driver of the SSD while installing, where I downloaded several version of Intel Rapid Storage Tecnology and extract it in same USB and also different USB. to give a glance on what so over I did, I will list the below discussions I followed (some of them are from Dell knowledge Base and community):

https://www.dell.com/support/article/us/en/04/sln301036/windows-10-install-with-nvme-ssd-and-sata-drives?lang=en

https://na.alienwarearena.com/ucf/show/261122/boards/technical-support-1/ForumPost/clean-install-windows-10-on-samsung-950-pro-nvme-ssd-on-alienware-17-r3

https://www.dell.com/community/Precision-Fixed-Workstations/Booting-from-Samsun-NVMe-M-2-w-DELL-T7610-Workstation/td-p/5708407

https://www.dell.com/community/forums/forumtopicprintpage/board-id/General-desktops/message-id/1010220/print-single-message/false/page/1

https://www.dell.com/community/forums/forumtopicprintpage/board-id/Disk-drives/message-id/336894/print-single-message/false/page/1

https://www.dell.com/support/article/us/en/04/sln300820/what-are-pcie-ssds-and-how-to-use-them-as-a-boot-drive-for-a-dell-pc-?lang=en

https://www.dell.com/support/article/us/en/04/sln306433/how-to-install-an-intel-optane-m2-nvme-accelerator-into-your-existing-dell-optiplex-inspiron-precision-alienware-system?lang=en

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326

http://dellwindowsreinstallationguide.com/uefi/

http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/

https://tinkertry.com/how-to-boot-win10-from-samsung-950-pro-nvme-on-superserver

http://forum.notebookreview.com/threads/help-cant-install-windows-10-on-samsung-960-evo.804210/

https://www.youtube.com/watch?v=wLwIpcwsdKY

https://www.youtube.com/watch?v=0IJCgfDNEYs

https://www.youtube.com/watch?v=CoKnmRTbDGg

 

 

 

Dear all any help on how to overcome this issue of recognizing the SSD while installing? I really get hopeless.

 

Thanks a lot in advanced 

15 Posts

October 2nd, 2018 08:00

Hello again:

I found the following method to install these drives but I am not sure about it.

https://www.win-raid.com/t871f50-Guide-How-to-get-full-NVMe-support-for-all-Systems-with-an-AMI-UEFI-BIOS.html

 

May you please take a look on this method. Do you recommend it or not?

 

Thanks

 

56 Posts

November 2nd, 2018 20:00

Many congratulations for the solution! So you have a Samsung 970 NVMe M2 SD operating in your Dell now?  Nice.

Unfortunately, your new information makes it clear that folks without a Dell version of the Windows installation media cannot use a NVMe M2 SSD in these particular Dell work stations.

November 18th, 2018 11:00

Hi!

I was following your responses to the Dell Workstation guy with the issue installing Win 10 on Samsung 970 Evo M.2 NVMe SSD.

I am building a PC by myself, the details are as under (Not all details, just those which are necessary for the resolution of the issue):

 

CPU: AMD Ryzen 5 2400G

 

Motherboard: Gigabyte GA-A320M-S2H

- It has a single PCIe x 16 for Graphics Card I think and a single M.2 connector (I believe it's a PCIe x 4 not sure but I am certain I will affix the above mentioned NVMe storage)

- 2 DIMM slots, dual channel

 

RAM: 2 x 4GB T-force Vulcan 3000 Mhz, CAS 16

 

Storage: 250 GB Samsung 970 Evo M.2 NVMe SSD

The query here is that, Should I prepare to know/to perform things before installing Windows 10 on the SSD (as many people experience it during the installation procedure)

I respect your opinions shared, as many people have benefitted from this post. Could you list out what should be done before-hand (like formatting the M.2 or select RAID 0...whatever)

I'd be grateful to you. Sorry I am new to the site. Maybe I should have started a new thread for this. Consider my apology.

Thank you. Anyone else can openly respond to it.

December 5th, 2018 12:00

I have a 970 Pro installed on my Alienware 17 R4 and the magician software is not recognizing the drive also i have cloned my OEM ssd to 970 and now they both have OS but i am unable to boot using my 970 pro and scared to format the OEM SSD. I am pretty newbie on this and would appreciate detail steps to migrate data and use my new SSD. Thanks in Advance. Regards

2 Posts

December 16th, 2018 15:00

Hi, any updates regarding this? also, i just got a 970 and thinking would it be better to fresh install windows or just clone it from OEM to 970, would the performance differ?

1 Message

March 27th, 2019 13:00

The ultimate solution :Paradise: is to use Deploy cab for WinPe. If you extract that cab file it has all the storage drivers and it is updated regularly by Dell. Inject the drivers in win10 Installation USB or perhaps extract and point to them when installing Win10 when 960 or 970 is not seen by the Installation media.

"Dell Command Deploy WinPe 10.0 Driver Pack"  - That is the package needed- It is at the Dell Driver Page for most of the systems

21 Posts

May 29th, 2019 06:00

I believe the issue is the Dell system is setup as RAID in the BIOS and needs to be changed to AHCI. 

9 Legend

 • 

47K Posts

May 31st, 2019 09:00


@grysql wrote:

Many congratulations for the solution! So you have a Samsung 970 NVMe M2 SD operating in your Dell now?  Nice.

Unfortunately, your new information makes it clear that folks without a Dell version of the Windows installation media cannot use a NVMe M2 SSD in these particular Dell work stations.


That's nonsense.  The other issue is that there are 2 kinds of NVME.

One is PCI-E and the other is SATA.

B keyed media do not work in PCI-E adapters as PCI-E.

You will want to be starting with windows 10 1809 or 1903.

Older versions of windows lack the F6 mass storage Drivers.

M2 Drives 2 kindsM2 Drives 2 kinds

General OEM system builder DVD disk as well as the ISO from online works fine for AHCI.  Trying IRRT or Legacy MBR will have issues.

https://www.microsoft.com/en-us/software-download/windows10ISO

It does require USB2 flash drive and or USB2 DVD/Blueray Drive for installation media to prevent the please install driver error.

The other issue is that Legacy Booting is no longer and option. 64 bit windows 10 is required now.

This media and Drive works fine for Dell systems from 2006 to 2019 without issue or error.

USB3 install media will say there are no drives and or say that a DVD driver is missing.

This is true for windows 7 or 8 or 10.

Installation Media MissingInstallation Media Missing

 

https://www.amazon.com/Microsoft-Windows-Pro-System-Builder/dp/B00ZSHDJ4O

https://www.bestbuy.com/site/lg-8x-external-usb-2-0-blu-ray-disc-double-layer-dvdrw-cd-rw-disc-rewriter-black/9243009.p?skuId=9243009

 

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September 16th, 2019 20:00

I have a desktop ( Alienware arura r4) the motherboard from DELL, bois A11 built-in 2013. It has SSD and I would like to insert 970 EVO plus Nvme m.2 and make it as C: instead of the SATA SSD. the NVme appears as a hard drive or USB but it can not appear when trying to boot from bios. what I have to do?

1 Message

December 2nd, 2019 20:00

In case someone else here wants to use a vanilla windoze image...

This works for UEFI with no legacy options required

Format a USB key with 2 partitions.
Partition Table MBR (MSDOS) not GPT
Partition 1 atleast 1GB FAT32
Partition 2 atleast 6GB NTFS

Open the ISO in Windows Explorer
Partition 1 -
copy the root contents of the windows iso. exclude the sources directory.  i.e. include the boot and efi directories. and bootmgr files.
copy ISO\sources\boot.wim to USB Partition 1\sources\boot.wim

Partition 2 -
copy the ISO\sources to Partition2\sources

It appears Dell UEFI + GPT equals a bad time... This works.

1 Message

March 12th, 2020 04:00

Thank you for information. I have a T7910 with a Toshiba NVME 256GB

https://www.amazon.co.uk/256GB-Toshiba-Solid-State-760MBs/dp/B074BJ7FC4

working on Windows 10 64 Bit.

I was going to buy a Samsung 1TB 970 evo NVME and clone the Toshiba 256GB drive. Do you think it will work?

https://www.amazon.co.uk/Samsung-MZ-V7S1T0BW-Solid-State-Drive/dp/B07MBQPQ62/ref=sr_1_1?keywords=970+evo+1tb&qid=1584010889&s=computers&sr=1-1

 

Kind regards

 

John

3 Posts

July 22nd, 2020 11:00

Hi Hassan-WS
I have a same problem With Dell T7920 Workstation Windows Installation not Recognize Samsung 970 EVO Plus Nvme m.2 1TB.
I don't know whats wrong. Here is may steps;
1) Remove Original 250GB old SSD from Front Flexbay, Install New Samsung 970 EVO Plus Nvme m.2 1TB.
2) I want Clean Windows 10 Pro For Workstation Install this new SSD.
3) Create a bootable Windows 10 Pro For Workstation USB from Microsoft
4-) BIOS was deteced Samsung 970 EVO Plus,
5-) Download Intel Driver from https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver
6-) Prepare a different USB with f6flpy-x64.zip for using during the installation.
7-) BIOS Option like this;
UEFI, Secure Boot On ,RAID
8-) F12 Boot menu and Start installation from USB
9-) Windows not recognize any disk
10) I used option but not compatible found driver in f6flpy-x64

I have worked hard for 4 days, tried many options, I was not successful. Is VROC Module absolutely necessary for create Bootable Disk on Windows 10 Pro For Workstation...

Thanks for help..

Hakan ORNEK

 

 

 

 

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