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June 28th, 2006 21:00

3100cn envelope wrinkling problem

Has anyone else had this problem?!?!  The 3100cn seems to wrinkle every envelope we put into it.  We tried heavier stock with the same result.  Otherwise, the printer seems fine.  Letter and legal printing works ok.  Legal from the MPF works ok, without wrinkles or extra bending.  Please, if anyone has seen this, let me know.
 
Thanks.

36 Posts

June 28th, 2006 21:00

EVERYONE has seen it. Dell ignores it. No one has a solution.

June 29th, 2006 01:00

Couperin is exactly right.  This is a known problem with no solution with the 3000cn or 3100cn. 
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