5100CN printer gets PDL Error

Hi,

I just got the following message from my Dell 5100CN printer. I can't find documentation anywhere to explain it. Does anyone here know what it means?

Subject: Action Required On Your Dell Printer

Your Dell printer requires the following:
Service Call: (PDL Error.)
Please go to the following website to review the complete status of all
your Dell printer's supplies:

Thanks.

Responses(2)

enigma2e

25 Posts

0

February 21st, 2006 03:00

That just means that a print job was sent to it that had an error in the special language that the computer talks to the printer in, either it be PCL or PS

cdixonsu

5 Posts

0

August 20th, 2009 19:00

I have had a similar problem the past 3 weeks with my Dell 2130cn printer. Dell support was absolutely NO HELP.

After playing around with this for hours, I finally changed a setting under the Advanced tab in the printer properties to "Print directly to the printer"

Control Panel > Printers > right click on the Dell Printer > Select Properties

Go to the Advanced tab and click the radio button next to Print directly to the printer

Your properties may be different since its a different printer but find that option in your properties and see if that works for you.

Thanks,

Candice

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