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backspaceron
1 Copper

924 Need 64 bit (Vista) All-In-One software

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My printer in working well with an udated driver.  However, my software (All-In-One Center) is too old and I can't find a 64 bit version on the Dell site.  Any ideas?

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PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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backspaceron,

 

Please follow the instructions I have posted and it will give you the DellAll-In-One Center back.

 

First make sure your computer has all the Windows updates. I have the custom ones too, especially the .net framework(Needed to run many applications). Also make sure to have the latest Java. Since you didn't mention how the printer's connected, here the basic instructions for this printer.

 

Disconnect your printer. Download and run this patch to completely remove the printer from your computer. When the patch is finished, it will prompt you to restart your computer. It seems to be a lenghty process so please be patient. The patch MUST be run on Vista machines.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers


Vista 32-bit Drivers

 

Vista 64-bit Drivers.

 

 

All other drivers


Install the proper drivers.(ONLY install the drivers you need) You'll be prompted when to connect your printer(powered on)

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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Ron,

 

Julie just told me the same thing. I have located English drivers and the Vista 64-bit drivers were updated. Try these drivers.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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Ron,

 

Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).

 

Thanks,

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

9 Replies
PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

Jump to solution

backspaceron,

 

Please follow the instructions I have posted and it will give you the DellAll-In-One Center back.

 

First make sure your computer has all the Windows updates. I have the custom ones too, especially the .net framework(Needed to run many applications). Also make sure to have the latest Java. Since you didn't mention how the printer's connected, here the basic instructions for this printer.

 

Disconnect your printer. Download and run this patch to completely remove the printer from your computer. When the patch is finished, it will prompt you to restart your computer. It seems to be a lenghty process so please be patient. The patch MUST be run on Vista machines.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers


Vista 32-bit Drivers

 

Vista 64-bit Drivers.

 

 

All other drivers


Install the proper drivers.(ONLY install the drivers you need) You'll be prompted when to connect your printer(powered on)

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

backspaceron
1 Copper

Re: 924 Need 64 bit (Vista) All-In-One software

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Rick-
Thanks for the information.  When I open up the Vista 64-bit Drivers, it displays in Japanese.  Do you know how I can secure the English version?  Thanks.
Ron
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PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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Ron,

 

Julie just told me the same thing. I have located English drivers and the Vista 64-bit drivers were updated. Try these drivers.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

backspaceron
1 Copper

Re: 924 Need 64 bit (Vista) All-In-One software

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Rick-

It works fine now.  Thank you for your help!

Ron

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PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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Ron,

 

Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).

 

Thanks,

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

johnat
1 Copper

Re: 924 Need 64 bit (Vista) All-In-One software

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I diid all you said and still no Dell All In one Center

  Thanks.  Any suggestions.

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PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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johnat,

 

The Dell All-In-One Center is in the drivers package. Try disconnecting the printer. Download and run the patch until you're prompter to restart your computer. Restart your computer. Then install the printer drivers. You'll get a message, the printer is not connected. connect the printer at this time(powered on) More instructions and the download for the patch(printer cleanup utility) can be found at...

 

924 Photo All-In-One Printer owners thread (W7)

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Raul840
1 Copper

Re: 924 Need 64 bit (Vista) All-In-One software

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How are you sir?? I had a similar question (if that is ok) I just got my printer working wirlessly with my new laptop (after two days of trying) So i am inclined not to mess with anything in terms of the drivers, settings, etc.  I guess my question (is similar to one for you lately but for Vista), can I install the All-in-One software (that currently I did not get when going to Dell.com and using the Windows 7 driver). When I say the All-in -One center, I mean where you can scan, copy all that jazz (that you open up on the computer).  Again, I am hesitant to mess with drivers (because I am currently medium happy). I almost forgot, I have 64-bit version of Windows 7

Thanks, Ryan

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PudgyOne
6 Indium

Re: 924 Need 64 bit (Vista) All-In-One software

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Ryan,

 

A couple of things. Do you have a 924 printer? If no, then I suggest you make a new thread. Dell Printers Forum

 

Windows 7 make a new system restore point, every time you shut down the computer. Then when you start it up, you have the last restore point. So anything you try, if it gets messed up, you can use system restore to get the computer back to the was it was.

 

I saw the tags state a different model printer, so I'm going to stop here. I can tell you the Dell All-In-One Center is in the drivers package. If the drivers are installed correctly, you should also have the Dell All-In-One Center. If you do not have it, then Windows installed some generic drivers. With Windows 7, for most printers, you need to install the Vista drivers in the compatibility mode.

 

Valuable information can be found at...

 

Welcome! Information about Dells Inkjet, All-In-One Printers as well as there are owners threads for each Dell Inkjet Printer with links to install the drivers and how to install in the compatibility mode.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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