Start a Conversation

Unsolved

This post is more than 5 years old

6689

January 18th, 2012 08:00

944 AIO Install on Window 7

I purchased a laptop with Windows 7 64-bit.  I need to install my printer (AIO 944), but I can't get it to install.  It says the driver is missing.  Can someone please walk me through the complete setup to install my printer to my laptop?  I am a beginner when it comes to computer lingo and installing peripherals, so please speak a language I can understand.  Thanks so much for any help.  I downloaded the driver for the printer yesterday, but it still won't let me use the printer.  The only thing I could do was scan an image from my printer.

9 Legend

 • 

30.3K Posts

January 18th, 2012 12:00

kdruthe,

 

Please provide the virus program and firewall you're using.

 

Also run the Finding System Information Tool and post the information back here.

 

 

Rick

5 Posts

January 18th, 2012 13:00

I figured it out..Yay me....I just don't know how to close out this thread......can u tell me?

9 Legend

 • 

30.3K Posts

January 18th, 2012 14:00

kdruthe,

 

Glad you got it working! :emotion-21: Thanks for posting back.

 

Take care,

 

 

Rick

No Events found!

Top