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April 8th, 2015 17:00

946 doesn't print at all

Dear Community:   My Dell 946 will not print at all. It does make sounds as if it were.  And it spits out pages.   I have installed latest drivers.  I have cleaned the nozzles.  The ink is fine.  Any suggestions?  Thank you. 

April 9th, 2015 12:00

Hi razimmer41,

If the printer is pushing out blank papers the issue could either be with the cartridge or the printer itself. You can try printing a photo copy and check if that prints fine.

If not please try using different cartridges and check if that works fine.

Then use the printer panel and try deep clean option from the printer menu.

If the issue remains the same the printer is most likely faulty and you may have to buy a new printer.

Please let us know if this helped. Thank you.

9 Legend

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30.3K Posts

April 11th, 2015 15:00

razimmer41,

Can you copy a document under the glass? Black and white and color?

Rick

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